Cracker Barrel Employee Reviews
Out of 2180 Cracker Barrel employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Cracker Barrel improve their work culture. The Engineering team, with 89% positive reviews, reports the best experience at Cracker Barrel compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 42% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
There helping you directing on your job if you have problems, showing you what you should be doing
Great personalities to help build moral
They always keep a smile even when under pressure
Teamwork,friendships, sharing of respnsibities, work ethic
They work really hard but they throw very little concerned for their employees it's all about making their money and their quotas
What does the leadership team need to get better at?
With leadership not some bad perception on what some woke people want.
Need to be replaced with better people
Fix the tile uberder the grill it the most disgusting thing I have ever seen in my life I have so many pictures. You need to hire a person on the out side if the store team that randomly pops up and actually will look under grills and behind fryers after what I have seen here I never eat here
Communication in the whole place
Listening to employees, and treating them like actual humans
What is the best part about your compensation package?
I don't use it because I retired from General motors
I'm paid well. I'm offered good benefits
Being paid weekly. Ability to select insurance coverage
Benefits Hub and paid vacation
Can get benefits even at part -time.
Why do you feel undervalued and what would make you feel better about your compensation?
If you want me cleaning and dusting all your nick necks l Iights,exta,or dust off your porch and rocking chairs get a latter and tools to do job get a blower that works i have 5 in my closet none work shoot I can't even get a toilet bow brush. I gave up asking. But getting told im not doing good
the ammount of work i do does not match my pay. almost every day im there hours after my shift ends. wayyy too much is expected from us
The company should take better care of long time employees
That I'm being treated like a criminal and getting my jacket down befor I leave. Public shopilifting is your shrinkage problem here. Its not the employees.
Like I said earlier, I think from the start from training until a person gets another job. Managers need to be more involved than what they are.
What are some of the best things about your team?
I enjoy employees that i work with. Management at one time was great as well, just now it seems chaotic and is impossibke at times to speak to a manager when you call on phone to get a shift approved or anything.
we work together to accomplish the task
We work good with all around us
Nice and polite people. Watching them try hard to meet managements expectations
The comraderie is great and well intentioned
What do your coworkers need to improve and how could you work together better?
The management is behind the miscommunication with my coworkers.
Be nicer to new people
Most of the coworkers were pretty decent to work with, but there were a good handful that were just like the management that were rude, disrespectful and thought that the job was about them and nobody else and you do what they tell you you don't question it then others think that they get breaks eve
Review from Sales Dept
My co workers were all great!
I believe my coworkers need to mind their business by not spreading rumors/ creating drama and we could all work together better.
Review from Sales Dept
What is most positive about the culture and environment at your company?
I do not work at cracker barrel anymore. The company is work for is great. Culture and environment are what you make of it. Not at cracker barrel woke and going broke.
It is clean management is good to us Food is great
That everybody is very supportive of each other from the first day I worked there. I felt like I was part of the family.
Review from Customer Success Dept
Coworkers being helpful, supportive, and encouraging. Customers expressing satisfaction
My coworkers are amazing p
What needs to change to make the company culture better?
The managers. The managers. The managers!
People to stay off their phones, care about their guests, maybe then u will have repeat customers
Review from Customer Support Dept
Corporate offices, HR department and district managers should do more in-house visits with the employees in management
We need more structure at my job. Theres no repurcussions to anything at all at my job. Managers have there favorites at my job and they let them do whatever they please, which leads to employee harrassment from said favorites.
What needs to change is leadership. If we as employees felt we were heard/ respected our company culture/ atmosphere would be much better.
Review from Sales Dept
What did you like most about the interview process?
The goal and the founding members vision.
Sincere, positive, very nice, work ethic
The one that hired me understood me
It was quick and simple, they made me feel very welcomed.
Casual, seemed personal, questions answered directly
What would you improve about your company's interview process?
i had to call the store and ask about every process. put in multiple applications, they "lost" them, and i gave them plenty of time
More timely interviews I often watched people sit for hours because managment either ignored them or forgot about them.
Not waiting 1hr to be interviewed
Job references being checked more thoroughly
Would be better if I just had somebody to talk to
Review from Customer Success Dept
What makes you most happy at work?
When there is team work
The money i make on days with good business, employees i work with make days go a little better as well
All the people I work with
Just going into work and knowing that I'm gonna have so much support for my management that my coworkers are going to all work as a team and a pluses that the money is great as well and the guests that come in there, just love the establishment
Review from Customer Success Dept
My coworkers and team that assist me when needed.
What's going wrong and how can it be improved?
There is a lot of cross contamination. You have fish and vegetables cooked in pork and beef fats. There is really no vegan options for folks with allergies or religious preferences.
2 managers are bullies. They are mean, humiliate us, scream at us, and Take our schedules when we stand up for ourselves and others. This causes productivity to be down. Employees are crying at work, walking away from managers because they are screaming at us to do something, and calling off.
They hate waiting hours for their food and then when they finally get it, it's cold.
Well there's a lot of problems and I'm really tried of alot
Constantly running out of food and we are always microwaving things and serving undercooked or cold food to save on food cost. Management will do anything to save a dollar at the expense of customer satisfation and ae have lost a ton of business because of it
What do you like best about your company?
I don’t right now Management makes it so hard to enjoy your day at wo
Review from Customer Success Dept
I liked it more when i first started with the company. It was much more professional. Held higher values.
Review from Sales Dept
i don't like it at all
Review from Operations Dept
the people
Review from Product Dept
What would you most like to see improved at your company?
Management to have more training how to work as a team and treat their employees with dignity and respect. Mental health is real and they create a hostile work environment and something needs to be done. This is not right we are human we are not robots
Review from Customer Success Dept
consistency with managers, everyone on the same page
Review from Sales Dept
better management
Review from Product Dept