Cracker Barrel Employee Reviews
Out of 2163 Cracker Barrel employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping Cracker Barrel improve their work culture. The Engineering team, with 89% positive reviews, reports the best experience at Cracker Barrel compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 42% of that department's reviews constructive in nature.
What do you like best about the leadership team?
Great personalities to help build moral
They always keep a smile even when under pressure
Teamwork,friendships, sharing of respnsibities, work ethic
They work really hard but they throw very little concerned for their employees it's all about making their money and their quotas
All of the people under my GM are great
What does the leadership team need to get better at?
Fix the tile uberder the grill it the most disgusting thing I have ever seen in my life I have so many pictures. You need to hire a person on the out side if the store team that randomly pops up and actually will look under grills and behind fryers after what I have seen here I never eat here
Communication in the whole place
Listening to employees, and treating them like actual humans
Fair responsabilites across all stores.
Communication and respect to all emloyeea, not just some
What is the best part about your compensation package?
I'm paid well. I'm offered good benefits
Being paid weekly. Ability to select insurance coverage
Benefits Hub and paid vacation
Can get benefits even at part -time.
the healthcare and insurance is a great benefit considering it does not take a bunch of student debt to get a job here
Why do you feel undervalued and what would make you feel better about your compensation?
If you want me cleaning and dusting all your nick necks l Iights,exta,or dust off your porch and rocking chairs get a latter and tools to do job get a blower that works i have 5 in my closet none work shoot I can't even get a toilet bow brush. I gave up asking. But getting told im not doing good
the ammount of work i do does not match my pay. almost every day im there hours after my shift ends. wayyy too much is expected from us
The company should take better care of long time employees
That I'm being treated like a criminal and getting my jacket down befor I leave. Public shopilifting is your shrinkage problem here. Its not the employees.
Like I said earlier, I think from the start from training until a person gets another job. Managers need to be more involved than what they are.
What are some of the best things about your team?
Nice and polite people. Watching them try hard to meet managements expectations
The comraderie is great and well intentioned
Almost everyone in my team is kind and hardworking
We dont have meetings, but are patted down like criminals prior to leaving after work
We motivate each other and there's not any drama we work as a team
What do your coworkers need to improve and how could you work together better?
The management is behind the miscommunication with my coworkers.
Be nicer to new people
Most of the coworkers were pretty decent to work with, but there were a good handful that were just like the management that were rude, disrespectful and thought that the job was about them and nobody else and you do what they tell you you don't question it then others think that they get breaks eve
Review from Sales Dept
My co workers were all great!
I believe my coworkers need to mind their business by not spreading rumors/ creating drama and we could all work together better.
Review from Sales Dept
What is most positive about the culture and environment at your company?
That everybody is very supportive of each other from the first day I worked there. I felt like I was part of the family.
Review from Customer Success Dept · Posted 22 days ago
Coworkers being helpful, supportive, and encouraging. Customers expressing satisfaction
My coworkers are amazing p
Guests and coworkers are usually patient and understanding, commonly making the experience enjoyable.
some of the customers make it worth it
What needs to change to make the company culture better?
The managers. The managers. The managers!
People to stay off their phones, care about their guests, maybe then u will have repeat customers
Review from Customer Support Dept
What needs to change is leadership. If we as employees felt we were heard/ respected our company culture/ atmosphere would be much better.
Review from Sales Dept
Corporate offices, HR department and district managers should do more in-house visits with the employees in management
We need more structure at my job. Theres no repurcussions to anything at all at my job. Managers have there favorites at my job and they let them do whatever they please, which leads to employee harrassment from said favorites.
What did you like most about the interview process?
It was quick and simple, they made me feel very welcomed.
Casual, seemed personal, questions answered directly
Super positive experience interving and receiving the job until I learned it was all a lie
Barely any questions about me
Review from Customer Success Dept
don't remember i have been their many years
What would you improve about your company's interview process?
i had to call the store and ask about every process. put in multiple applications, they "lost" them, and i gave them plenty of time
More timely interviews I often watched people sit for hours because managment either ignored them or forgot about them.
Not waiting 1hr to be interviewed
Job references being checked more thoroughly
Would be better if I just had somebody to talk to
Review from Customer Success Dept
What makes you most happy at work?
Just going into work and knowing that I'm gonna have so much support for my management that my coworkers are going to all work as a team and a pluses that the money is great as well and the guests that come in there, just love the establishment
Review from Customer Success Dept · Posted 22 days ago
My coworkers and team that assist me when needed.
I alone and get to listen too music
Our regular customers always makes my day
The coworkers, most guests, and ambiance
What's going wrong and how can it be improved?
There is a lot of cross contamination. You have fish and vegetables cooked in pork and beef fats. There is really no vegan options for folks with allergies or religious preferences.
2 managers are bullies. They are mean, humiliate us, scream at us, and Take our schedules when we stand up for ourselves and others. This causes productivity to be down. Employees are crying at work, walking away from managers because they are screaming at us to do something, and calling off.
They hate waiting hours for their food and then when they finally get it, it's cold.
Well there's a lot of problems and I'm really tried of alot
Constantly running out of food and we are always microwaving things and serving undercooked or cold food to save on food cost. Management will do anything to save a dollar at the expense of customer satisfation and ae have lost a ton of business because of it
What do you like best about your company?
I don’t right now Management makes it so hard to enjoy your day at wo
Review from Customer Success Dept
I liked it more when i first started with the company. It was much more professional. Held higher values.
Review from Sales Dept
i don't like it at all
Review from Operations Dept
the people
Review from Product Dept
What would you most like to see improved at your company?
Management to have more training how to work as a team and treat their employees with dignity and respect. Mental health is real and they create a hostile work environment and something needs to be done. This is not right we are human we are not robots
Review from Customer Success Dept
consistency with managers, everyone on the same page
Review from Sales Dept
better management
Review from Product Dept