B
71/100
Cracker Barrel Claimed Company
Cracker Barrel Old Country Store, Inc. is an American chain of combined restaurant and gift stores with a Southern country theme. read more
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Cracker Barrel Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
That everybody is very supportive of each other from the first day I worked there. I felt like I was part of the family.
Review from Customer Success Dept · Posted 22 days ago
Coworkers being helpful, supportive, and encouraging. Customers expressing satisfaction
My coworkers are amazing p
Guests and coworkers are usually patient and understanding, commonly making the experience enjoyable.
some of the customers make it worth it
The organization of every thing
Co-worker interaction amongst ourselves collectively
Their ok with me not being paid yet
Review from Product Dept
Our mentor and our hospitality.
Front line workers are team mates
That your managers do there jobs
Co workers, Kathy, and Steph
There are some positive people
I enjoyed almost everyone I worked with.
The dishwashers work well together when we work together
Meeting new people, customers local and travelers
It’s a good fast pace job.. that’s works good wit
The discounts, for retail and food.
The waiter staff is very young and energetic. They seem motivated and less frustrated than the back of the house team.
The teamwork aspect and taking breaks.
What needs to change to make the company culture better?
The managers. The managers. The managers!
People to stay off their phones, care about their guests, maybe then u will have repeat customers
Review from Customer Support Dept
What needs to change is leadership. If we as employees felt we were heard/ respected our company culture/ atmosphere would be much better.
Review from Sales Dept
Corporate offices, HR department and district managers should do more in-house visits with the employees in management
We need more structure at my job. Theres no repurcussions to anything at all at my job. Managers have there favorites at my job and they let them do whatever they please, which leads to employee harrassment from said favorites.
They need to actually do what they say, act on what they claim. Instead its all lies.
Review from Admin Dept
Team work all the time
If my general manager stops with her double standards favoritism. Manager hale stops his ignorant and rude comments
Review from Customer Success Dept
My general manager has to get rid of her double standard and favoritism.
need people to show up for work, or hire new, and no one should work 12 hour shifts with no break
Care about your employee's mental health and pay for a change. If the managers wouldn't do what I do for my current pay, why the hell should I?
There is no appreciation and the supervisors threaten jobs if their personal agendas are not met.
Treat your employed with respect.
More servant leadership mentality at the support office. They need to celebrate the wins and get rid of the non useful people there. The entire leadership team needs to be rebuilt with genuine leaders that care about the people and brand.
Listen to the operators. Take care of them financially as well as support them when needed. Fear tactic needs to go away.
stop the playing favorite and change up the shifts so 1 AM isnt working 70% of the night shifts and the GM needs to close more then 1 night a month
Stand up for employees, stop promoting managers who want nothing more than a power trip. Fire managers who will blatantly say that they are allowed and expected to disrespect staff purely because they are a manager.
Review from Customer Success Dept
better managemnt. we have no contact numbers in our break room to contact our Dm Gm or Hr
They need more than one shift or pay more for the work expected out of the employees
Better pay for hourly employees. More labor hours. Paid holidays. More vacation
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