-44
eNPS Score
Q&A With IHOP Employees
We believe our corporate responsibility begins at home with our employees. We're proud of our efforts to foster an inclusive workforce. And we also engage employees in programs designed to meet their goals – through our tuition reimbursement programs and our benefits packages.
How employees describe working at IHOP
Lazy servers who refuse to help each other out lazy management who refuses to help servers when they are severely overwhelmed and regular sexual-harassment that just completely goes ignored. And it is a franchise store but that means nothing because the manager is the owner
Review from Sales Dept
Care about there empolyees Be there for them like the employees are there for leaders and managers I have never seen anything like this in my entire life it's just giving them the runaround
Wrongfully making arrangements with the team
Review from HR Dept
The management at the store that I work at is terrible. It is clear that the manager does not care about the store or it's employees. I hate going to work, as the costomers and management are horrible.
Review from Customer Success Dept
Communication and accountability would help a lot
What it's like to work at IHOP
- IHOP employees generally work 8.6 hrs a day
- Employees at IHOP report the work pace is comfortably fast
- On a typical day, employees at IHOP have 0 meetings
- 66% of IHOP employees look forward to interacting with their team every day
- IHOP employees most often take 0-10 paid vacation and sick days each year
- 49% of IHOP employees report they are happy with their work life balance
- IHOP employees never get valuable feedback on how to improve at work
- 56% of IHOP employees call their work environment negative
Q&A With IHOP Employees
IDX: 25 TOT: 108
How long after an interview at IHOP does it take to hear back?
If you're hired you should hear back from them within 48 hours.
How long does it take to hear back after applying to IHOP?
If you're hired you should hear back from them within 48 hours.
What is the dress code at IHOP?
Black pants, black socks, black non-slip crew shoes. They provide apron and shirts.
How often do employees get raises at IHOP?
Servers do not get raises
How can I get hired at IHOP as a recent grad?
Absolutely
What perk or benefit should IHOP have?
All the people you get to meet
What is the best advice you could give someone during their first month at IHOP?
Listen to your coworkers they are there for a reason everyone has been a new employee. Hang tough it's a hard job but so worth it
What do people at IHOP think about the CEO? What do they do well and what can they improve?
get another job
How are the career growth opportunities on the Customer Support team at IHOP?
there is none at all no support at all
How does IHOP measure success and growth in the Sales department?
By calculating weekly sales and offering incentives for the employees who can sell the most of a certain high dollar item
Why work for IHOP?
The flexibility
What Operations department questions did IHOP ask during your job interview?
Expense reports, labor, food cost, inventory variance
How flexible is your work schedule at IHOP?
Not flexible at all
In your opinion, what are the most common interview questions that IHOP asks?
How familiar are you with expense reports
What kind of interview questions do they ask when hiring someone in the Operations department at IHOP?
They ask about experience with labor sales volume and expense reports
What does the ideal candidate in the Operations department look like at IHOP?
Someone who knows proper procedure and has patience
How helpful was your Operations team when you were first hired at IHOP?
Wonderful and very helpful
What Sales department questions did IHOP ask during your job interview?
My work experience
What are your coworkers at IHOP like?
Greedy, lazy, picky, backstabbing, shallow, and bossy! To say the least. I wonder where he gets them sometimes!
How's the work life balance at IHOP?
What life? I give my all to ihop that I have nothing left for anything else! I'm there sometimes 3-4 hours after being cut from the floor doing sidework! Or helping the fresh servers (who refuse to let us pick up any tables, which is slowly improving) by seating the door, getting drinks and running their food! At $2.13 an hour!
How challenged are you at IHOP?
Every shift is a challenge! As a server, we cover a lot of positions. We get to play hostess, food runner, busser, take care of any problems we have with any tables, oh, and we're lucky enough to take and put together to go orders while our one and only manager on duty is stuck on the grill line like they're a cook only! Like they are scared to go deal with the public because they know everything that is being done is failing!
How does IHOP make decisions around promotions?
They just make them. The decisions start at the top I suppose and roll their way down. There are no meetings, no alley ralley, no real heads up! Who doesn't have a kitchen meeting when the menu is about to change?? An employee can have a couple of days off and come back and there's a new menu with no real communication of it. It is the managers responsibility to make sure that his whole staff knows about a change in the menu! Vital info!
What kind of people succeed at IHOP?
I don't know that there is any true success stories. Maybe survival stories, but not success. Unless it's up in corporate. And I wonder how many of them started as a server or in the dish pit. Those are the front lines!
How would you compare interviewing at IHOP to other places you've interviewed?
It was a pretty long interview but only because my boss was interested in me working for him.
What should I wear for an interview at IHOP?
Dress professionally. I wore a business suit.
Curious about what work's like at IHOP?
Anonymously Ask IHOP Employees Any Question
Should I work at IHOP?
23% of IHOP employees would encourage their friends to become coworkers, whereas 10% are neutral and 67% would not recommend working at IHOP to their friends.
| 23% | Promoters |
|---|---|
| 10% | Passive |
| 67% | Detractors |
