LASH GROUP, INC. Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
A very inviting environment with many willing to help others, cohesiveness, concerned, caring and hardworking staff and management. Open to suggestions and continual improvements.
Review from Customer Support Dept
What does the leadership team need to get better at?
Hire qualified management that actually do their job based off the job requirements and not their personal feeling towards others.
Review from Customer Support Dept
Organization between the various levels. Communication. Taking responsibility.
Review from Customer Support Dept
What is the best part about your compensation package?
Pay. PTO. Bonuses. Raises. Overtime opportunity.
Review from Customer Support Dept
The income is good and there are forms of insurance offered and additional perks and methods to show appreciation.
Review from Customer Support Dept
This company really cares.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
It is an insult to pay people coming in the door with no experience more than the people who are responsible for training them.
Review from Customer Support Dept
Data Intake employees are not paid ENOUGH for the work load
Review from Customer Support Dept
Acknowledging my work, promotions for those who stand out, better compensation that encompasses all aspects of my position.
Review from Customer Support Dept
What are some of the best things about your team?
Everyone gets along well, works well together and always willing to help one another.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
They can improve by following company guidelines and rules instead of cutting corners. And need to full understand procedures. And management could help them by holding each person accountable instead of showing favoritism and allow certain things slide.
Review from Customer Support Dept
More coworkers need to be professional and take pride in their work.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The way my coworkers come together and assist one another.
Review from Customer Support Dept
Positive climate, supportive, and pleasant.
Review from Customer Support Dept
What needs to change to make the company culture better?
Stop allowing people to slide by who break rules, are not professional or do not do their fair share.
Review from Customer Support Dept
What did you like most about the interview process?
Multiple interviews. Upfront about benefits.
Review from Customer Support Dept
It was a typical basic structure.
Review from Customer Support Dept
it was pretty simple as it was through another company; low stress, friendly.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
When I am allowed to do my job without interruption from management with childish accusations and petty narratives.
Review from Customer Support Dept
I know it will not be stressful and will be positive, plus a range of perks offered, free drinks, a gym, a business center, occasional catered meals.
Review from Customer Support Dept
Working in a field that helps people live better lives.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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