LASH GROUP, INC. Employee Reviews
Out of 61 LASH GROUP, INC. employee reviews, 53% were positive. The remaining 47% were constructive reviews with the goal of helping LASH GROUP, INC. improve their work culture. The Customer Support team, with 62% positive reviews, reports the best experience at LASH GROUP, INC. compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Leadership keeps you well informed.
They allow workplace sabotage and write up employees for unrealistic expectations for production they have no control over.
Nothing at all because more can be done on their behalf to foster a culture of inclusiveness and diversity. Too much estrogen is not good for any company and I am a woman.
A very inviting environment with many willing to help others, cohesiveness, concerned, caring and hardworking staff and management. Open to suggestions and continual improvements.
Review from Customer Support Dept
What does the leadership team need to get better at?
Showing employees they care and are not just a number
Upper management constantly lies, constantly violates company standards. We cannot trust anything from upper management. Spent over $250 MILLION on a new platform that does not work, yet the President tells clients it is fantastic.
Hire qualified management that actually do their job based off the job requirements and not their personal feeling towards others.
Review from Customer Support Dept
Communicating, developing, eliminating silos and encouraging teamwork. Better organizational alignment
Organization between the various levels. Communication. Taking responsibility.
Review from Customer Support Dept
What is the best part about your compensation package?
Everything is sufficient across the board.
Pay. PTO. Bonuses. Raises. Overtime opportunity.
Review from Customer Support Dept
I sincerely only work there for the benefits. The health insurance premiums are scaled based on salary. Full dental, vision, medical. Standard 401k match. ESPP. 4 weeks PTO
Health insurance because the pay is definitely below markwt value. Employees still have to struggle ro survive; working a second job or overtime if possible.
The income is good and there are forms of insurance offered and additional perks and methods to show appreciation.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Overwhelmed , overworked and constant changes with no training
Company has resources doing 1.5 or 2.0 resource amounts of work. Uses dedication of resources to patients to abuse resource life/work balance. Technology group management is totally awful, from the top to the bottom. Great ground floor resources and mid level operations managers. Rest is God awful
It is an insult to pay people coming in the door with no experience more than the people who are responsible for training them.
Review from Customer Support Dept
Although leadership will tell you to have work-life balance, they will also over-assign deliverables that do not allow for the balance; will offer to find you assistance but the assistance does not happen or is ineffective in helping.
Paid less than those in similar role/industry
What are some of the best things about your team?
Enthusiasm, dedication, care for patients
Everyone gets along well, works well together and always willing to help one another.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Communication, accountability, less gossiping, and more professionalism when speaking with patients or clients.
None employees are fine. Management is terrible
They can improve by following company guidelines and rules instead of cutting corners. And need to full understand procedures. And management could help them by holding each person accountable instead of showing favoritism and allow certain things slide.
Review from Customer Support Dept
Most coworkers do their part to meet deliverables and be helpful; a few are allowed to be "excused" which causes animosity.
Too many silos and dependency on management. Forced to be task based vs. encouraged to share ideas and insights
What is most positive about the culture and environment at your company?
Accessibility to management for communication purposes.
Getting a paycheck every two weeks & working remotely.
Employees help one another to get information needed
The way my coworkers come together and assist one another.
Review from Customer Support Dept
Positive climate, supportive, and pleasant.
Review from Customer Support Dept
What needs to change to make the company culture better?
Replace everyone in technology management. Replace President and most executives.
Leadership (VP level and above) need to change; understand what they are asking for/expecting out of their teams, recognize when timeframes for a deliverable is unrealistic and stop looking for someone to blame when the team falls short on meeting deadline or work is average due to over-assigning.
Collaboration, employee engagement, team alignment
Stop allowing people to slide by who break rules, are not professional or do not do their fair share.
Review from Customer Support Dept
What did you like most about the interview process?
Multiple interviews. Upfront about benefits.
Review from Customer Support Dept
The two managers made me feel comfortable and they both have left the company.
Manager who hired me was very outgoing , personable and relaxed . Did not make me feel interrogated
Interview was cookie cutter. Interviewer had a list of questions and went down them in rote. Never probed. Did not provide adequate responses to my questions. Should have turned the job down.
It was a typical basic structure.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of LASH GROUP, INC. yet.
Be the first to contribute a review.
What makes you most happy at work?
To work undistracted by gossiping coworkers and alleviating a hostile work environment.
When I am allowed to do my job without interruption from management with childish accusations and petty narratives.
Review from Customer Support Dept
I know it will not be stressful and will be positive, plus a range of perks offered, free drinks, a gym, a business center, occasional catered meals.
Review from Customer Support Dept
Working in a field that helps people live better lives.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Lack of training , no employee morale . Everything is all about meeting deadlines and remaining in compliance . Everything is constantly out of compliance due to all of the changes and lack of accountability from the top
Punitive culture, along with favoritism and mid-level "tattles". Improve by looking at processes, show more appreciation to the value associates are giving, remove the leaders that continue to show obvious favoritism (ie- Clinical VP and Clinical Ops Director).
What do you like best about your company?
Office environment; pay; the people I work with.
What would you most like to see improved at your company?
Culture, led by executive leadership.