New Seasons Market Employee Reviews

New Seasons Market is actually a progressive retailer. Compared to other grocery chains it actually tries to do the right thing.

Diminishing in quality each year.

Unqualified & often toxic management, out of touch leadership, burnt out staff, high turn over, lots of cat herding & redundant procedures. Stepping further from local to match the path of other brands under the GFH banner. Better than a lot of retail but could do much better.

Since COVID the place has really lost it's compassion for those under the corporate level

Review from Operations Dept

Working at New Seasons was great when I started 5 years ago. But in the last couple years they lost sight of what they purport to care about most (staff, customers, community), and only care about the money. It became a TERRIBLE place to work and I will never give them my money again.

The store leaders are sharing the experiences with us and I feel they are committed to staff

Review from Operations Dept

the people and how on top i of it they are

Very supportive and encouraging to employees

Review from Operations Dept

They're truly inclusive and open, which makes me feel valued.

Review from Customer Support Dept

management, organization, protocols, training program, communication, the good old buddy system, wages for experienced people

effectively communicating the needs of the store to executive leadership and focus more on retention

Managing staff and being genuine

Caring about the staff, especially the ones who have been there the longest. Caring about people in general. You can't treat people like robots, or ignore abusive workplaces. HR needs to work on actually caring about people in some stores.

They push employees too hard, Plus they hire people that worked at Safeway and other supermarkets bringing in bad habits.

There arw a lot of extra perks and as a single parent the insurance is actually pretty amazing.

the store discount and spare groceries program

The free or reduced product

They are fair across the market

Review from Operations Dept

Good health coverage C unit payouts

respect for my qualifications, fair compensation, open door for safe and meaningful atmosphere for speaking up, management should be professional and organized willing to help me achieve my goals

You should pay the people with hard earned skill sets such as chefs, bakers, and butchers fairly and competitively, not the same as a brand new clerk with no experience. That's not how you keep people. Also try to actually show your appreciation of your staff once in a while.

New Seasons Market pays poverty wages to workers at the store level and no longer provides adequate staffing levels to support worker safety.

Review from Customer Support Dept

Job has huge responsibilities, often requires wkg extra unpaid hours at the last min, and it's nec to be dressed in business attire-- yet I struggle to just get by each month. I can't afford to have Internet or cable, I drive a 15yo car, buy any clothes at thrift stores-all just to make rent... :(

There are lots of good workers who know the work and learning to do the work. We all desire the opportunity to work with a thoughtful, organized and professional management

We have each other's backs

Everyone is so different and makes it interesting

There are a lot of committed a d passionate people who work here.

Their like family, good and bad

Review from Operations Dept

Commiserating with rich gallows humor

The fact that people take tge time to connect with each other at every level.

the community, Inclusion and diversity is valued

We're losing our company culture so this is hard to answer

Review from Operations Dept

Interacting with coworkers and the few nice, genuine customers that frequent the store.

true credibility, respect, fairness, pride, belonging, effective leadership, values

You said 60 seconds. This is the long answer question. Stop it

More understanding of certain limitations regarding capabilities and situations.

Execs need to take pay cuts so that staff aren't overworked during high stress times

Review from Operations Dept

Narrow the income disparity between corporate and store level employees. Stop de-skilling the workforce, McDonald's-style. Allow workers to define their own narratives instead of co-opting and curating everything in the company voice.

Review from Customer Support Dept

The group I was in and learning the information about New Seasons but it was long and laborious.

i had access to interview questions prior to the actual interview

I was still naïve hopefu

You typically get a call and frequently get pointers for the future

Review from Operations Dept

the easy questions they asked

Get rid of the runaround.

Learning new things and connecting with people

the coworkers and the customers/ community

The friends I've made along the way.

Leaving and going home to start my weekend

the people and the food

make wages more equitable across roles, make one standard company policy for hiring, attendance, corrective action and termination for every store instead of each store doing it differently. Have SOPs for departments and positions that are the same across the company and are adhered to.

Staff are expected to pick up management's slack. This could be fixed by removing bad managers

Review from Operations Dept

Bring staffing levels and equipment quality back up to standard and establish a logical pay scale which accounts for industry experience and expertise.

Review from Customer Support Dept

They have cut labor so deep that we have to ask our team members to do the work that used to take 2 or 3. Food safety scores have gone down. Team Member morale is down. They put too much work on hourly team members. They barely have time to wait on customers. That's why we are here.

Review from Customer Support Dept