Northern Trust – Poor training and a general lack of continuity across the whole business resulting in multiple overlapping processes. | Comparably

Northern Trust – Poor training and a general lack of continuity across the whole business resulting in multiple overlapping processes.

Northern Trust Compagnie réclamée
As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. Lire la suite
EMPLOYÉ
PARTICIPANTS
280
TOTAL
NOTATIONS
1893
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Poor training and a general lack of continuity across the whole business resulting in multiple overlapping processes.

Quelle est la meilleure partie de votre programme de rémunération?

Pension and helath benefits are quite good.

Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?

Our overall team work and support for each other and corss training is very poor.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

Lack of motivation and engagement. General lack of confidence in the product we are trying to provide.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

They need to understand and address the vast number of process issues created by poor systems and procedures. Support their staff above client demands sometimes.

Que faut-il changer pour améliorer la culture de l’entreprise?

Better training, more consistant processes, better understanding by senior management of the system failings and weaknesses of the business model and leff overall blame culture.

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