Northern Trust Competitors | Comparably
Northern Trust Claimed Company
As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. read more
EMPLOYEE
PARTICIPANTS
272
TOTAL
RATINGS
1871
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Northern Trust Competitors

Northern Trust competitors include Edward Jones, Eaton Vance, Citi, BNY Mellon and Transcontinental Fund Administration. Northern Trust ranks 1st in CEO Score on Comparably vs its competitors. See below how Northern Trust compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
2nd
Gender Rank
4th
Diversity Rank
3rd
Product Quality
3rd
NPS Rank
3rd
Pricing Rank
4th
Customer Service
4th

See Northern Trust Culture vs Competitors:

Northern Trust Competitors
RankCompanyScore
1Edward Jones76
2Northern Trust73
3Citi68
4Eaton Vance68
5BNY Mellon61

Northern Trust Competitors at a Glance

Product Quality Score Comparison

Northern Trust Ranks 3rd in Product Quality Score

122 Customers rate Northern Trust's Product Quality Score a 3.5/5, which ranks it 3rd against its competitors, below BNY Mellon.

  1. 1st
    Citi
    3.8 / 5
  2. 2nd
    BNY Mellon
    3.8 / 5
  3. 3rd
    Northern Trust
    3.5 / 5
  4. 4th
    Eaton Vance
    3.4 / 5
  5. 5th
    Edward Jones
    3.2 / 5
Product Quality Score Comparison
RankCompany Score
1Citi76
2BNY Mellon76
3Northern Trust71
4Eaton Vance69
5Edward Jones65
NPS Comparison

Northern Trust Ranks 3rd in Net Promoter Score

158 Customers rate Northern Trust's Net Promoter Score a 14, which ranks it 3rd against its competitors, below Citi. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Northern Trust to a friend?”.

  1. 1st
    Eaton Vance
    30
  2. 2nd
    Citi
    22
  3. 3rd
    Northern Trust
    14
  4. 4th
    BNY Mellon
    13
  5. 5th
    Edward Jones
    -2
NPS Comparison
RankCompany Score
1Eaton Vance30
2Citi22
3Northern Trust14
4BNY Mellon13
5Edward Jones-2
Pricing Score Comparison

Northern Trust Ranks 4th in Pricing Score

109 Customers rate Northern Trust's Pricing Score a 3.4/5, which ranks it 4th against its competitors, below Eaton Vance.

  1. 1st
    Citi
    3.7 / 5
  2. 2nd
    BNY Mellon
    3.7 / 5
  3. 3rd
    Eaton Vance
    3.4 / 5
  4. 4th
    Northern Trust
    3.4 / 5
  5. 5th
    Edward Jones
    3.2 / 5
Pricing Score Comparison
RankCompany Score
1Citi74
2BNY Mellon74
3Eaton Vance69
4Northern Trust68
5Edward Jones64
Customer Service Comparison

Northern Trust Ranks 4th in Customer Service

103 Customers rate Northern Trust's Customer Service a 3.5/5, which ranks it 4th against its competitors, below Eaton Vance.

  1. 1st
    BNY Mellon
    3.9 / 5
  2. 2nd
    Citi
    3.8 / 5
  3. 3rd
    Eaton Vance
    3.6 / 5
  4. 4th
    Northern Trust
    3.5 / 5
  5. 5th
    Edward Jones
    3.5 / 5
Customer Service Comparison
RankCompany Score
1BNY Mellon79
2Citi77
3Eaton Vance72
4Northern Trust71
5Edward Jones70
Overall Culture Score Comparison

Northern Trust Ranks 2nd in Overall Culture Score

272 Employees rate Northern Trust's Overall Culture a 73/100, which ranks it 2nd against its competitors, below Edward Jones. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Edward Jones
    76 / 100
  2. 2nd
    Northern Trust
    73 / 100
  3. 3rd
    Citi
    68 / 100
  4. 4th
    Eaton Vance
    68 / 100
  5. 5th
    BNY Mellon
    61 / 100
Overall Culture Score Comparison
RankCompany Score
1Edward Jones76
2Northern Trust73
3Citi68
4Eaton Vance68
5BNY Mellon61
eNPS Comparison

Northern Trust Ranks 2nd in Employee Net Promoter Score

185 Employees rate Northern Trust's Employee Net Promoter Score a 20, which ranks it 2nd against its competitors, below Edward Jones. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Northern Trust to a friend?”.

  1. 1st
    Edward Jones
    20
  2. 2nd
    Northern Trust
    20
  3. 3rd
    Citi
    5
  4. 4th
    BNY Mellon
    -13
  5. 5th
    Eaton Vance
    -57
eNPS Comparison
RankCompany eNPS
1Edward Jones20
2Northern Trust20
3Citi5
4BNY Mellon-13
5Eaton Vance-57
Gender Score Comparison

Northern Trust Ranks 4th in Gender Score

13 Employees rate Northern Trust's Gender Score a 69/100, which ranks it 4th against its competitors, below Citi. The Gender Score tracks how positively women rate their experience at Northern Trust.

  1. 1st
    Edward Jones
    78 / 100
  2. 2nd
    Eaton Vance
    78 / 100
  3. 3rd
    Citi
    69 / 100
  4. 4th
    Northern Trust
    69 / 100
  5. 5th
    BNY Mellon
    55 / 100
Gender Score Comparison
RankCompany Score
1Edward Jones78
2Eaton Vance78
3Citi69
4Northern Trust69
5BNY Mellon55
Diversity Score Comparison

Northern Trust Ranks 3rd in Diversity Score

13 Employees rate Northern Trust's Diversity Score a 64/100, which ranks it 3rd against its competitors, below Citi. The Diversity Score tracks how positively diverse employees rate their experience at Northern Trust.

  1. 1st
    Edward Jones
    76 / 100
  2. 2nd
    Citi
    72 / 100
  3. 3rd
    Northern Trust
    64 / 100
  4. 4th
    BNY Mellon
    59 / 100
Diversity Score Comparison
RankCompany Score
1Edward Jones76
2Citi72
3Northern Trust64
4BNY Mellon59
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