Norwegian Cruise Line – Agents that answer the phone need to be more knowledgeable about the services offered. The info should not be different when speaking to another agent.

Norweigian Cruise Line is a travel company that takes customers to exotic destinations using cruise ships. Lire la suite

EMPLOYÉ PARTICIPANTS: 258

TOTAL NOTATIONS: 1226

PDG: Frank Del Rio

Agents that answer the phone need to be more knowledgeable about the services offered. The info should not be different when speaking to another agent.

Other Employee Reviews for Norwegian Cruise Line

Décrivez brièvement votre expérience globale dans votre entreprise.

Heavy if technical faults are political not to be fixed

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A positive work environment where we are all a family having the same goal in mind, to create unique experiences and amazing memories to our guests in vacation

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On Your Own! No COMMUNICATION from Corporate to the people who answer your phones & are a customer's FIRST contact

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Very fun and good learning experience

What can this brand most improve?

response to customer requests, any response instead of being ignored

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Norwegian Cruise Line – Agents that answer the phone need to be more knowledgeable about the services offered. The info should not be different when speaking to another agent.

Agents that answer the phone need to be more knowledgeable about the services offered. The info should not be different when speaking to another agent.

Other Employee Reviews for Norwegian Cruise Line

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