Have educated human resource individuals do the interviewing
There is really nothing very positive about the day-to-day work environment other than dealing with your coworkers
They are all hard-working employees who are just working for a terrible company. The morale is very low amongst everyone.
They literally pay as little as we can possibly pay you. The management is a joke. Most are not highly educated and they have no people skills.
They are literally throwing money at customers that have no means to repay the loans they are given. Their risk model is truly a joke! Instead of using the proven FICO score, they have created their own scoring system that is subpar.
They need to learn how to tell it like it is! Sadly, upper level has no idea what mid and lower level is doing and they have no idea how Inept they truly are. Everyone is frightened, on a daily basis, about losing their job. You are one bad month away from getting fired