Priceline.com – policies are for the benefit of the company and not the customer. Priceline is only interested in their profit margin and not the customer's human condition. I understand that businesses need to make a profit but the rules for not being able to change or modify a ticket or car rental is disgusting.

Priceline.com Compagnie réclamée

Priceline is a travel-related deal search technology enabling travelers to find travel and lodging deals and discounts. Lire la suite

EMPLOYÉ PARTICIPANTS: 64

TOTAL NOTATIONS: 462

PDG: Brett Keller

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policies are for the benefit of the company and not the customer. Priceline is only interested in their profit margin and not the customer's human condition. I understand that businesses need to make a profit but the rules for not being able to change or modify a ticket or car rental is disgusting.

Other Employee Reviews for Priceline.com

Qu’est-ce qui vous plaît le plus dans votre entreprise?

Casual and friendly atmosphere with open workstations

Décrivez brièvement votre expérience globale dans votre entreprise.

I enjoy the remote flexibility and the people for the most part, and am happy to be writing for the travel industry.

What can this brand most improve?

Never got to talk to a real priceline customer service provider over the phone. They took my money but not much more since I kept entering data for 3 days without acceptance

What do you value most about this brand?

Best price u find on priceline

What can this brand most improve?

need good customer services and need to resolve the issue immediately, holding customer up to hrs and disconnecting the call and not getiing call back is not a solution.

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policies are for the benefit of the company and not the customer. Priceline is only interested in their profit margin and not the customer's human condition. I understand that businesses need to make a profit but the rules for not being able to change or modify a ticket or car rental is disgusting.

Other Employee Reviews for Priceline.com

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