RCN – It seems that management forgot to tell the customer service rep. supervisors that the goal is to keep current RCN customers as mine was so rude that he wouldn't let me speak until I reminded him to let me talk. He forced me to cancel my internet & cable by being so rude.

RCN is an internet service provider and cable television provider for residential areas. Lire la suite

It seems that management forgot to tell the customer service rep. supervisors that the goal is to keep current RCN customers as mine was so rude that he wouldn't let me speak until I reminded him to let me talk. He forced me to cancel my internet & cable by being so rude.

Décrivez brièvement votre expérience globale dans votre entreprise.

I love RCN and am happy

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

Work is pedantic. Colleagues are undervalued. Management does not lead but instead find people to point fingers at

Qu’est-ce qui vous rend le plus heureux au travail?

Myself and the actual work. Co-workers are very lay or have lack of knowledge.

Décrivez brièvement votre expérience globale dans votre entreprise.

Terrible, is mismanaged dont take care of employees

What can this brand most improve?

CUSTOMER satisfaction as the prime concern

Évaluez votre entreprise