Sharecare Compagnie réclamée
A health and wellness engagement platform providing consumers with personalized information, programs and resources to improve their health. Lire la suite
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I enjoy my job as a customer service representative in the medical records call center, but my supervisor doesn't care about customer service at all, he cares that we make sure our calls are no longer than 2 min 30 seconds. How do you rush an elderly person off the phone? I'm there to help them
Qu’est-ce qui vous rend le plus heureux au travail?
Helping the patients get what they need
Quelles sont les meilleures choses à propos de votre équipe?
We all work good together and are good at our job
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
I don't deal that much with them. If you transfer a patient to a manager, you get yelled at by our supervisor. They never answer the phone always get voicemail
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
We work in a very busy call center and when the operator of one of the 12 hospitals doesn't know who to send the call to it always comes to us. We all give 100% every day. We get an incentive bonus monthly if we meet our quota but if you have an unscheduled absence you don't get it. Unfair
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