Sharecare Employee Reviews
Out of 44 Sharecare employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping Sharecare improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
At the Division level, absolutely phenomenal. Overall, for the organization, I'd say very good.
They are good a sales
They're highly capable but dont take themselves too seriously.
I don't deal that much with them. If you transfer a patient to a manager, you get yelled at by our supervisor. They never answer the phone always get voicemail
The CEO and execs seem focused on really helping people be healthy, but in a sustainable way.
What does the leadership team need to get better at?
To listen to thier employees feedback, stop ignoring burnout & not give new hires better schedules than tenure employees all while pretending we have a chance to get a better schedule.
What is the best part about your compensation package?
I'm extremely well paid and the benefits are satisfactory considering stress levels and work loads.
It is highly predictable and compensates for all work related expenses.
401k match is good, lots of other small perks.
Why do you feel undervalued and what would make you feel better about your compensation?
Everything about this company made me feel undervalued other than the first 3 weeks of training
We work in a very busy call center and when the operator of one of the 12 hospitals doesn't know who to send the call to it always comes to us. We all give 100% every day. We get an incentive bonus monthly if we meet our quota but if you have an unscheduled absence you don't get it. Unfair
What are some of the best things about your team?
We are all hard workers, doing whatever it takes to get the job done.
The team is highly congenial.
We all work good together and are good at our job
Kind-hearted, mission-focused professionals who are generally very good at their jobs.
What do your coworkers need to improve and how could you work together better?
More than 10 minutes off the phone together which you usually miss because youre already on a phone cal before the meetings start and oh forbid you mess up your metrics by 10 seconds to make a meeting
What is most positive about the culture and environment at your company?
Very friendly group, most have worked here for greater than 5 year, and also a multitude for a decade or more. That type of loyalty means something in this industry.
I feel that I work with a group of eclectic individuals making my work experience pleasant and fun.
My old manager who left because her feedback was being ignored
The company is a meritocracy.
Everyone is rowing in the same direction. Not always 100% in sync, but people are helpful and supportive of the success of others.
What needs to change to make the company culture better?
valuing employees worklife balance and providing them with resonable benfitd. The benefits are terrible for a company that is supposedly focused on care.
What did you like most about the interview process?
The questions during the interview process were questions that required me to think outside the box, I loved that the most.
Very in depth and personalized.
HR was highly responsive / genuinely helpful.
What would you improve about your company's interview process?
Stop making the job seem to be something its not. This is not true health coaching, you are not a wellness company...you only care about numbers and pushing agendas.
What makes you most happy at work?
Working towards common goals, and everyone pulling their weight.
Working with a diverse group of individuals that are all willing to pull their weight.
I enjoy times when I am granted an elevated responsibility though thess scenarios are naturally nervewracking, too.
Helping the patients get what they need
Knowing I'm helping people live healthier lives. A great team of co-workers.
What's going wrong and how can it be improved?
Everyting is wrong and management doesnt care to listen or improve. At some point, this company will burn through any person interested in true health coaching and have no one left to hire
What do you like best about your company?
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What would you most like to see improved at your company?
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