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Metrics based call center with no concern on employee or customer quality of life. Everything is about numbers for a "wellness" company.
What is most positive about the culture and environment at your company?
My old manager who left because her feedback was being ignored
Why do you feel undervalued and what would make you feel better about your compensation?
Everything about this company made me feel undervalued other than the first 3 weeks of training
What would you improve about your company's interview process?
Stop making the job seem to be something its not. This is not true health coaching, you are not a wellness company...you only care about numbers and pushing agendas.
What does the leadership team need to get better at?
To listen to thier employees feedback, stop ignoring burnout & not give new hires better schedules than tenure employees all while pretending we have a chance to get a better schedule.
What's going wrong and how can it be improved?
Everyting is wrong and management doesnt care to listen or improve. At some point, this company will burn through any person interested in true health coaching and have no one left to hire
What do your coworkers need to improve and how could you work together better?
More than 10 minutes off the phone together which you usually miss because youre already on a phone cal before the meetings start and oh forbid you mess up your metrics by 10 seconds to make a meeting
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