27
eNPS Score
Q&A With Telvista Employees
Telvista is dedicated to providing you with an environment that allows you to grow and develop. We offer a supportive, team-oriented workplace that encourages and celebrates success.
How employees describe working at Telvista
My work experience has been great!
I enjoy my job and the people I work with.
My experience has been rewarding, challenging and grateful. The company Leadership has recognized my desire to grow and have made numerous opportunities available for me to grow. I have taken advantage of each.
Focus on your employees and giving back to those who are building your company from the ground up.
Working together. Supporting each other. Family.
What it's like to work at Telvista
- Les employés de Telvista travaillent généralement 8.6 heures par jour
- Les employés de chez Telvista signalent que le rythme de travail est confortablement rapide
- 91% des employés de chez Telvista sont impatients d’interagir avec leur équipe tous les jours
- Les employés de Telvista prennent le plus souvent 0-10 congés payés et de congés de maladie chaque année
- 75% des employés chez Telvista déclarent qu’ils sont satisfaits de leur équilibre travail-vie personnelle
- Les employés de Telvista reçoivent généralement des commentaires précieux sur la façon de s’améliorer au travail chaque semaine
- 91% of Telvista employees call their work environment positif
Q&A With Telvista Employees
IDX: 0 TOT: 32
What makes you the most proud about working at Telvista?
I learned a lot about networking, troubleshooting, and how the internet works. It was good to learn all those things. Also, I had the satisfaction of helping people get their phones, televisions, and internet working. It feels good to help people.
What kind of activities do employees at Telvista participate in outside of work?
There was a great deal of diversity in the company. So it's hard to say. I have heard of people from work getting together to go out for drinks or for bowling.
What is the company mobility like at Telvista?
There isn't a lot of opportunity to move up in the company unless you stay with the company for a very long time. Expect to be there at least 3 years before you can become anything more than just a phone drone.
How are the vision insurance options at Telvista?
Pretty good.
What is the best perk or benefit that Telvista offers?
Medical insurance.
What are the most important soft skills to be successful at Telvista?
It's important to know how to deescalate conflict when you're working with customers on the phone. If you can do that it will improve your handle time which is a very important metric. Good metrics are rewarded.
How's the vacation policy at Telvista?
I never had a problem getting time off when I needed it.
What do you wish you knew before starting at Telvista?
I wish I had known more about optimizing Wi-Fi connection speeds.
How long after an interview at Telvista does it take to hear back?
When I interviewed I was hired the same day.
How hard is it to get promoted at Telvista?
I'm afraid that promotion is really not something that you can expect to happen.
How long does it take to hear back after applying to Telvista?
Not long. It seems like Telvista is almost always hiring. I have heard of some people being contacted within a few minutes of submitting an online application. Usually they are in touch with in a week.
Does Telvista drug test or do a background check?
TelVista does a drug test and a background check at the time of hiring. Their new hire material says that they may do random drug tests at any time, however, I have never heard of any employee being drug tested after being hired.
What's the office layout like at Telvista?
Small cubicles in rows and columns fenced in by an inner security wall.
What would cause you to leave your job at Telvista?
If I could find a job that paid as much but was much closer to home, or if I could find a job that paid $1.00 per hour more.
How difficult is it to maintain a social life while in your job at Telvista?
I think most people here manage it.
How rewarding is your job at Telvista?
Fixing a customer's problem and making a phone get dial tone or a router connect to the internet feels pretty good.
How common are layoffs at Telvista?
Many people get fired for performance issues or quit outright. I have never heard of anyone getting laid off.
How's the feedback proccess at Telvista?
Sometimes you get periodic feedback and other times you don't hear anything back for months.
What kind of people succeed at Telvista?
You have to be very patient and a fast-learner.
How can I improve my chances of being hired at Telvista?
If you have a high school diploma, know how to use a computer, and can pass a UA the job is pretty much a given.
How secure do you feel at your job at Telvista?
They fire people all the time. I'm always worried that I'm next.
How do you feel about Telvista's future?
If we can't fix our retention issues, I'd give it another year.
How's the work pace at Telvista?
That depends on the time of day.
Curious about what work's like at Telvista?
Anonymously Ask Telvista Employees Any Question
Should I work at Telvista?
56% of Telvista employees would encourage their friends to become coworkers, whereas 15% are neutral and 29% would not recommend working at Telvista to their friends.
| 56% | Promoters |
|---|---|
| 15% | Passive |
| 29% | Detractors |
