What are the most important soft skills to be successful at Telvista? - Telvista Questions | Comparably
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Telvista is a fast-paced, innovative Global BPO (Business Process Outsourcing) company that provides comprehensive outsourcing solutions to companies around the world by helping to improve their overall operational efficiency. We partner with various companies from diverse industries and develop outsourced BPO services tailored to match each company’s specific needs. This partnership allows our clients to focus on the core competency of their business without overburdening internal resources; it also equips our clients with competitive agility and scalability. read more
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What are the most important soft skills to be successful at Telvista?

Asked 7 years ago to all employees at Telvista

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1 Answers from Employees at Telvista

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    It's important to know how to deescalate conflict when you're working with customers on the phone. If you can do that it will improve your handle time which is a very important metric. Good metrics are rewarded.

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