-25
eNPS Score
Q&A With Terminix Employees
At Terminix, getting the creepy crawlies on the job is just the beginning. You’ll be on a mission to find and eliminate insect and rodent infestations, but we're more than just a pest control company. Terminix offers insulation services, wildlife control and many specialized services to help protect your home. It's hard work, but we offer great perks and opportunities for advancement for those who are up for the challenge.
How employees describe working at Terminix
Improve customer service in the Mobile, Alabama branch.
customer service, management support their people and return customer phone calls, 3 complaints and no call back
Fix the lack of communications! I have been a loyal customer for over 30+ years. On 3/17,2026, I reached to the tech, local branch and Customer Support and still no response. I have been attempting to get service and still no return contact. And you raised my rate again? Honor your "guarantees"!
Need to hire employees that get the training they need in the services they provide.
service and trust in the company and tech
Q&A With Terminix Employees
IDX: 0 TOT: 58
What's the office vibe like at Terminix?
Professional yet comfortable
Professional yet comfortable
Friendly yet structured and micromanaged.
What's the pay like for Sales roles at Terminix?
Excellent
Hard workers are paid extremely well!
What's the vibe like in the Sales dept at Terminix? How many hours are you working?
Encouraging
50/60 always a push!
What's the Sales team like at Terminix?
Knowledgeable and professional
Knowledgeable, provided all sales tools needed plus any you want! A+
What interview questions does Terminix ask?
Know about customer care
Knowledge based upon education verses experiences.
What's the interview process like at Terminix?
Normally 1 phone and 1 person interview
It use to be very extensive but now I'm unsure
What do people at Terminix think about the CEO? What do they do well and what can they improve?
They’re involved and easy to talk to!
It was A+ but they've lost most of that over the years. To improve they should forget about earning a $ and go back to basics
How does Terminix handle HR issues?
Hr? Ha HR is a joke. Reported an issue and they closed it after the manager apologized to the HR rep doing the investigation. Most people wont call HR because they know nothing will be done
What are you most excited about working at Terminix?
Everyday was a new adventure
How secure do you feel at your job at Terminix?
Very
How difficult is it to maintain a social life while in your job at Terminix?
Can be difficult, you can allow them to take you over per say! The more you give the more they’ll expect. Have yourself limits/ boundaries
How do you feel about going to work at Terminix everyday?
Challenging yet rewarding
How's the work pace at Terminix?
High pace
What kind of people succeed at Terminix?
Career driven, self motivated, people persons, HARD WORKERS!
How much and how often do raises happen at Terminix?
Never, commission... you want more $$$ work more!
How's the feedback proccess at Terminix?
Excellent, you’re never going to not know whether you’re doing a good or bad job. They’ll never let you wonder.
How can I improve my chances of being hired at Terminix?
First appearances: men clean cut, well groomed, NEVER IN JEANS, long sleeve dress button down, tucked, belt, dress shoes. Females: hair tied back or styled out of face, dress slacks or knee length skirt, hoes , dress top LITTLE OR NO CLEAVAGE, CLOSED TOE SHOES.all hiring management are trained to set these to the top of their hiring choices without any regards to level of experience!
How's the morale at Terminix?
A+
What's the office layout like at Terminix?
Sectioned depending on roll
What unique perks and benefits does Terminix provide?
Trips, prizes, cash, gift cards, bragging rights
How much diversity is there among employees at Terminix?
Depends on location
How's the leadership on the Sales team at Terminix?
In my experience extremely competitive and demanding yet very rewarding for those who work hard. Unfortunately hard to advance if you’re successful in sales they tend to stick you in that position.
What's one thing you wish you'd known before joining Terminix?
A better understanding of pay scale on sales Inspector positions. The time worked, amount earned, use of personal vehicle, ratio.
How's the work life balance at Terminix?
For the sales crew it's non existent. They expect you to give up everything to run a lead. Poor!
How's the vacation policy at Terminix?
I guess fair, fair or better to other employers I've worked for.
Curious about what work's like at Terminix?
Anonymously Ask Terminix Employees Any Question
Should I work at Terminix?
29% of Terminix employees would encourage their friends to become coworkers, whereas 17% are neutral and 54% would not recommend working at Terminix to their friends.
| 29% | Promoters |
|---|---|
| 17% | Passive |
| 54% | Detractors |
