Terminix Culture | Comparably
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Terminix Claimed Company
Terminix protects homes like yours for more than 85 years. read more
EMPLOYEE
PARTICIPANTS
302
TOTAL
RATINGS
2244

Terminix Company Culture

Terminix Culture

This score is derived from employee ratings & reviews
2.7/5
Terminix's Overall Culture is rated D

Top Rated Culture Dimensions

Terminix CEO

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Rob Gillette Terminix's CEO
Rob Gillette
60 /100

Diversity at Terminix

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Diverse employees at Terminix have rated Team, Work Culture, and CEO Rating as the highest categories they have scored

Women at Terminix

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Women at Terminix have rated Perks And Benefits, Team, and Environment as the highest categories they have scored

Terminix eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 35%Bottom 35% of Similar Size Companies on Comparably

Recommend to a Friend?

-24

Terminix employees are -24% more likely to recommend Terminix as a great place to work

29%Promoters
18%Passives
53%Detractors

Working at Terminix

Working at Terminix is rated below average by 302 employees, across various culture dimensions. Terminix employees rate Perks And Benefits highest among all categories, and think that Office Culture and Environment have the most room for improvement, putting Terminix’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in Memphis, TN. See below in detail how working at Terminix was rated by employees.

Overall Company Culture at Terminix

D

Overall Company Culture at Terminix is rated D

Last updated today

Bottom
20%

Terminix ranks in the Bottom 20% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 302 Employees

View Results
0
20
40
60
80
100
Operations
67
Operations67
Product
65
Product65
Customer Support
57
Customer Support57
Sales
54
Sales54
Customer Success
38
Customer Success38

Terminix Employee Reviews

Out of 316 Terminix employee reviews, 51% were positive. The remaining 49% were constructive reviews with the goal of helping Terminix improve their work culture.

51%
49%
Positive Reviews51%
Constructive Feedback49%

Positive Reviews From Terminix Employees

  • What are some of the best things about your team?
    Every thing very good guys
  • What do you like best about the leadership team?
    Personal and hands off with me.
  • What do you like best about the leadership team?
    They will push you to your goals

Constructive Feedback From Terminix Employees

  • What needs to change to make the company culture better?
    Manager support and interaction. No helicopter managing.
  • What does the leadership team need to get better at?
    Helping with retention of employees and quality control for customers.
  • What does the leadership team need to get better at?
    Following the policies they try to enforce

Terminix Company Information

Terminix Company Overview

Terminix protects homes like yours for more than 85 years.

Terminix Mission, Vision & Values

Terminix Mission Statement

By continuing to find ways to better serve our customers and contribute to the professional and personal development of every individual at our company, we reinforce our reputation as a valuable and trusted leader.

Terminix Values

Terminix Makes Safety a Core Value. Pest control company Terminix has a fleet of 9,500 vehicles that collectively log nearly 250 million miles per year. Traversing that many miles can create risks for an accident — and stewardship for the materials used in pest control can make the stakes even higher.

HeadquarterMemphis, TN
United States of America
Websitewww.terminix.com/
Founding Date1927
Tel4043136236
Company StatusPrivate

Terminix Competitors

Terminix competitors include Rentokil Initial, AHS, ServiceMaster, and Orkin. Terminix ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Terminix compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Rentokil Initial's Logo
    Rentokil Initial
    4.1/5
  2. #2
    AHS' Logo
    AHS
    3.7/5
  3. #3
    ServiceMaster's Logo
    ServiceMaster
    2.6/5
  4. #4
    Terminix's Logo
    Terminix
    2.7/5
  5. #5
    Orkin's Logo
    Orkin
    2.4/5
  • Culture Video

Terminix Employees

302 employees at Terminix have reviewed Terminix across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 302 Terminix employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Terminix are mostly dissatisfied with their total compensation at Terminix, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Terminix are not very pleased with their team. 302 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Terminix are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Terminix believe the environment at Terminix is split between positive and negative. Most Participants believe the pace of work at Terminix is extremely fast. About 39% of the employees at Terminix work 8 hours or less, while 12% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Terminix are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Terminix - Employee Onboarding

The prevailing opinion from employees about joining Terminix is that the company was somewhat prepared on their first day. Terminix employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Terminix KPIs and OKRs

At this moment no Terminix employees have provided insight into whether or not they clearly understand Terminix's KPIs and OKRs.

AnswerPercent
Yes0%
No100%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

Terminix CEO & Leadership

Terminix CEO - Rob Gillette

Rob Gillette Terminix's CEO
60 /100

Terminix’s CEO Rob Gillette started in this role in 2013. Rob’s approval rate is lower compared to CEOs at similar sized companies, putting Rob in the Bottom 25% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Memphis, TN. Rob Gillette’s employees rank Terminix in the Bottom 35% for Perks And Benefits, in the Bottom 30% for Team, and in the Bottom 25% for Compensation. Gillette is generally unpopular with Terminix employees, but ranks especially low with Hispanic or Latino employees, and by employees with 3 to 6 Years experience and employees in the Customer Success department. However, employees with Entry Level experience have a slightly more favorable view of the CEO. When compared to Terminix’s competitors, Rob Gillette ranks below both ServiceMaster CEO Nikhil Madhukar Varty and Rentokil Initial CEO Andrew Ransom.

Terminix Leadership

The Terminix Executive Team is rated a “D” and led by CEO Rob Gillette, Division Vice President Jay Brown, and Executive Director of Pest Control Sales Vicki McGregor

  • Rob Gillette  CEO / President

    Rob Gillette CEO / President

    Rob Gillette serves as the CEO / President of Terminix.

  • Jay Brown Division Vice President

    Jay Brown serves as the Division Vice President of Terminix International. Jay started at Terminix International in... read more

  • Vicki McGregor Executive Director of Pest Control Sales

    Vicki McGregor serves as the Executive Director of Pest Control Sales of Terminix.

  • Ken Bowman Vice President - Operational Excellence

    Ken Bowman serves as the Vice President - Operational Excellence of Terminix.

  • Thomas Brackett COO

    Thomas Brackett serves as the COO of Terminix.

  • Edward Brown Vice President North Division

    Edward Brown serves as the Vice President North Division of Terminix.

  • Mike Cherry Vice President Marketing

    Mike Cherry serves as the Vice President Marketing of Terminix.

  • Richard Cooper Senior Director of Service

    Richard Cooper serves as the Senior Director of Service of Terminix.

  • Carl Jarvis Region Vice President

    Carl Jarvis serves as the Region Vice President of Terminix.

Terminix Salaries

How much does Terminix pay?

How much do people at Terminix get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Terminix is $120,693, or $58 per hour, while the estimated median salary is $118,831, or $57 per hour.

At Terminix, the highest paid job is a Director of Sales at $222,167 annually and the lowest is an Admin Assistant at $46,819 annually. Average Terminix salaries by department include: Customer Support at $64,772, Marketing at $109,594, Operations at $98,952, and Admin at $56,812. Half of Terminix salaries are above $118,831.

115 employees at Terminix rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 338 ratings) while 111 employees at Terminix rank their Perks And Benefits in the Bottom 35% of similar sized companies in the US (based on 112 ratings).

Salaries contributed from Terminix employees include job titles like Sales Rep. Comparably data has a total of 1 salary records from Terminix employees.

Last updated months ago.

1st Percentile
$63k
$63k1st Percentile
17th Percentile
$94k
$94k17th Percentile
33rd Percentile
$116k
$116k33rd Percentile
50th Percentile
$158k
$158k50th Percentile
67th Percentile
$222k
$222k67th Percentile
83rd Percentile
$264k
$264k83rd Percentile
100th Percentile
$275k
$275k100th Percentile
$120,693*
Average Compensation
$118,831*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Terminix Salaries by City

Terminix Salaries by Department

Explore Terminix Salaries

Diversity & Inclusion at Terminix

Diverse employees at Terminix score the company 52/100 across various culture categories, placing Terminix in the Bottom 15% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Terminix across various culture dimensions.

Ranked Culture the Highest

Women 51/100
Department - Customer Support
Men 67/100
Department - Operations
Diverse Employees 68/100
Department - Operations

Ranked Culture the Lowest

Women N/A/100
Men 33/100
Department - Customer Success
Diverse Employees 38/100
Department - Customer Success

Terminix Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

Terminix PTO

Terminix's PTO and Vacation policy typically gives 10-15 days off a year. Terminix's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time100%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo100%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Terminix Careers

Terminix Jobs

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H1B Visa

In 2019, Terminix applied for 1 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

1
Total Applied
  • 100% Granted (1 out of 1)
  • 0% Denied ( out of 1)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Terminix Know You Want To Work There

Overview of Candidates Interested in Terminix on Comparably

Candidates By Department

Sales
40%
Customer Support
20%
Business Development
20%
Engineering
20%

Candidates By Location

Phoenix
20%
Beverly Hills
20%
Miami
20%
Memphis
20%
Euless
20%

Frequently Asked Questions regarding Terminix

Who is the CEO of Terminix?

Terminix CEO is Rob Gillette, their score by employees is 60

What is Terminix eNPS?

The eNPS for Terminix is -24

What is the salary for SysAdmin in Terminix?

SysAdmin average salary in the US is 88k

What are the salaries in the IT in Terminix?

The average salaries for IT in Terminix is 103k

Who are Terminix competitors?

Terminix main competitors are Rentokil Initial, AHS, ServiceMaster, Orkin

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