I have moved around in this company for 20 years, and it is not the MBE of old. Franchisees have been forced to trade control of their company for a false-promise of profit.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
They need to understand the workings of TUPSS from the store perspective.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
The variety of services we offer. We are really a Service company at heart.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
There is no benefit package setup for franchisees or their employees. With nearly 5,000 stores, Home Office should easily have the purchasing power yet fails to deliver.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
The support structure has been cut again and again. It is hard to assist a customer when we cannot get immediate support ourselves. Improving technologies and giving back more control of the support to the stores would alleviate this issue.
Other Employee Reviews for The UPS Store
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