The UPS Store Environment Employee Reviews | Comparably
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EMPLOYEE
PARTICIPANTS
277
TOTAL
RATINGS
2244

The UPS Store Environment Employee Reviews

What is most positive about the culture and environment at your company?

The customers make the environment a wonderful place to be.

Music and wirk ambience is welcoming

Review from Sales Dept

Fast paced work environment, which i prefer.

The employees on the front line are the most patient and helpful I've ever worked with.

The most positive thing is when we get to close the doors

The boss gives me treats if I do tricks

the company culture is tepid.

The atmosphere is very good

Try to be fair and not just follow rules even if someone is not good!

Clocking out and leaving. Nothing about that place was “positive

The Brand is very encouraging to be a part off. The business model is very impresive. The barriers after being onboard have on occasions created unneeded barriers and have affected bottom line profits at the Franchise operating level.

As I said before, everything is the best ever

Most of us know customers by name so makes things a little easier and more comfortable for the both of us

I honestly have nothing positive to say about the company. Corporate constantly micromanage despite pushing the "small business" lie. The customers are unruly and ungrateful for the most part. Look up any UPS Store. Rarely one of them has above a 3.5 rating. It's incredibly fast paced. Difficult job

the way everyone interacts. coworkers as well as customers. everyone knows each other and is very nice

Review from Sales Dept

everyone gets along very well and all work very well together

Review from Sales Dept

Brand and willing to go extra mile.

Review from Sales Dept

The variety of services we offer. We are really a Service company at heart.

Very up beat positive and motivational environment

Review from Sales Dept

everyone has a positive attitude

Review from Design Dept

What needs to change to make the company culture better?

Pay employee a livable wage

There are a lot of people up top with their head in the sand about the nature of the competition they face. Instead of proactively planning for the company's future they take out their obvious failures on people down the line and that frustration reaches all the way down to store level.

Review Sentiment at The UPS Store

65
65%
35
35%

About The UPS Store's Environment

B-
70/100

Where This Score Ranks The UPS Store's Environment

TOP
40%

In the Top 40% of 2025 similar size companies on Comparably

?

Not enough ratings to compare against companies in metro

3rd

3rd place versus 3 competitors rated on Comparably

The environment at The UPS Store is considered positive by 50% of employees and regarded as having a “comfortably fast” work pace by 37 employees. The UPS Store ranks in the Top 40% of 2025 similar sized companies (1,001-5,000 Employees) on Comparably.

Rate Environment the Highest

  • Department - Design
    +11%
  • Experience - 6 to 10 Years
    +8%
  • Gender - Female
    +7%

Rate Environment the Lowest

  • Department - Customer Support
    -20%
  • Gender - Male
    -20%
  • Ethnicity - Other
    -18%

How The UPS Store's Environment Score is Calculated

FILTER RATINGS BY

Results from 94 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less36%
837%
1015%
123%
More than 129%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast38%
Comfortably fast40%
Moderate15%
A bit slow3%
Bureaucratic4%
What's the work pace at your company?
AnswerPercent
Positive50%
Negative50%
Is your work environment positive or negative?
AnswerPercent
Yes0%
No0%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes100%
No0%
Do you have a close friend at work?
AnswerPercent
5% or Less0%
5-10%50%
10-25%50%
25-50%0%
50%+0%
What % of the time are you bored at work?
×
Rate your company