Adorama società ha sostenuto
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It was great, until everything changed
Che cosa si deve cambiare affinché la cultura aziendale migliore?
Better training in independent thought
Che cosa deve fare il gruppo dirigente per migliorare?
Understanding that they are out of touch with our customers' needs
Che cosa si deve cambiare affinché la cultura aziendale migliore?
Better screening of new applicants to check they care about customers
Che cosa ti rende più felice sul posto di lavoro?
Being left alone to do the best job possible for our customers
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
I manage a complex process with almost minimal guidance or support.
Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?
They should remember we are a team & that we are here for the customers. Not the other way around.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
To much emphasis on getting new customers and not enough on retaining the old ones - which I think is more important. There should be fair compensation for everyone whose work builds the business. Not just a select few.
Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?
Stop using pay grade as an excuse for failure to take responsibility; challenge co-workers & managers who make poor decisions; take responsibility for their lack of inaction leading to poor customer experience; understand that customer service is not a department, it is central to the business
Che cosa deve fare il gruppo dirigente per migliorare?
Showing loyalty to loyal workers. Recognizing that certain people are using the company only as a stepping-stone to something else & are only interested in their own self-progression. Adorama was better when it really was a family business when we all cared about our customers' needs; not like today
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