Constant turnover at branch caused poor customer service.
A decent base salary & company car. Car was important because of a large geographic territory.
Field sales professionals were treated like a number & direct management fostered a culture of do as I say or I’ll enact disciplinary actio
Inconsistent message to field sales & an attitude of not worrying about each customer because LKQ is so large, we will get more business.
It was not so much the interview process that was the problem. The on boarding & training was lacking, causing a difficult start on the job.
Inconsistent message to the field. As an example, LKQ decided to purchase thousands of Guniwheels, which are drastically overpriced & when they didn’t sell, field sales reps were told to sell 100 each or face disciplinary action. Management Bonus Program was based on margins but field dales on re