RCN – It seems that management forgot to tell the customer service rep. supervisors that the goal is to keep current RCN customers as mine was so rude that he wouldn't let me speak until I reminded him to let me talk. He forced me to cancel my internet & cable by being so rude.

RCN is an internet service provider and cable television provider for residential areas. leggi di più

It seems that management forgot to tell the customer service rep. supervisors that the goal is to keep current RCN customers as mine was so rude that he wouldn't let me speak until I reminded him to let me talk. He forced me to cancel my internet & cable by being so rude.

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda

I love RCN and am happy

Che cosa sta andando male e come può essere migliorato?

Work is pedantic. Colleagues are undervalued. Management does not lead but instead find people to point fingers at

Che cosa ti rende più felice sul posto di lavoro?

Myself and the actual work. Co-workers are very lay or have lack of knowledge.

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda

Terrible, is mismanaged dont take care of employees

What can this brand most improve?

CUSTOMER satisfaction as the prime concern

Rate your company