Q&A With REDX Employees

As a full time employee the company provides ample time off as well as personal and sick days when needed. It's nice to work with professionals that make up a team dedicated to production so we're generally very mindful of when time off is appropriate to ensure we're not taking advantage of the lack of policy.

Usually can get my days approved off, they’re not paid but as long as there’s enough people they approve it for the most part.

Be 100% honest with us on both your resume and during the interview. Take time to lookup how to type up a resume if you're not sure how since it does help to have a professional looking resume. We are more likely to consider candidates who are respectful and have a positive attitude.

We have a super casual environment and I think people sense that and show up to interviews that way eg. dressed in jeans and t-shirt. But first impressions are important, so dress like your taking it seriously. Why not even ask the person you are interviewing what they expect before you show up. After that, demonstrate that you have researched us, you have been on our website and read our blog and watched our videos. Ask questions, be engaged, and be yourself.

Unlike all the other call centers I've worked at I don't dread getting out of bed and going to work. The environment is very friendly where we try to hire people not just to get the job done but who will also fit in well with the team so we all interact well together. It's like having a second family at work.

I love it. I get to develop my skills, learn from the best, and play on a winning team - and that feels awesome.

$11.25/hr starting pay

11 starting for Call agents.

I have never had one

I heard back within the week

The tier system does make it difficult to get out of the bottom. They do small promotions

REDX has never had layoffs before. Ever. In any department. Not even during the recession.

They kept it professional but still made the atmosphere relaxing and easy-going

The executive team is very dedicated to the success of the company, it's employees and customers. They are very down to earth, approachable and listen to feedback that is given.

The executive team have great leadership skills. They are continually trying to better themselves. They take their responsibility to lead the company very seriously.

Executive pay is fair

REDX hires (and fires) to their core values. Our values are "the skills and behaviors we value most in our fellow employees" with clear definitions. Candid communication, commitment, craftsmanship, curiosity, drive, good judgment, positive attitude, and respect. While no one is a 10/10 on everything, those that succeed are those that exemplify these behaviors/values.

We're growing fast. All of us have to grow with the company which is challenging.

We have a blast. Typically once a quarter - if we've hit all our quarterly goals - we do crazy stuff like rafting, ziplines, water fights, sledding... fun stuff the employees vote on.

You have to be bold. Candid Communication isn't just on the wall as a core value, it's a real thing. It took me a bit to figure out I could just jump into a conversation and offer my opinions without judgment.

The Support team is your standard call center style. The environment is great, but there isn't much room to grow.

I think most everyone loves working here. The company works hard to ensure our happiness and does a great job of sensing when morale is low and quickly turns it around.

The company hires potential, talent, and core values - There ends up being plenty of diversity when you aren't looking at diversity when hiring

The office is designed to allow people to get into a flow and get ample amounts important work done. Most salary positions have private offices, or shared offices with 2-3 people. There are plenty of quiet spaces to find privacy.

Perks like snacks, team lunches, billiards, ping-pong, shuffle board, parties, unlimited vacation, etc are nice, but nothing compared to the culture. We're a team of very passionate people who love what we do and know that what we do makes a difference.

We work what's necessary to get the job done. There's never an expectation to overwork, just to get it done. This, of course, is all under the culture of family first. I've never missed one of my kid's games or school performances, even when things were busy at work.

Marketing team is ambitious. Everyone seems to love what they do - there's a real passion for learning and developing skills.

Leadership is involved, they value opinions and ideas from anyone in the company.

Pay is fair and based on your skill level and experience. What is awesome is if leadership sees your potential, they will invest in training and helping you develop the skills you need to be able to make more money.