
It has been a good experience in terms of work/life balance, and being part of a great (CS) team. Startups can be tough as we work to establish processes and procedures that can scale with our growth. I believe that Tech Support needs more support, oversight and guidance, as they are critical to
The chance for commissions based on sales and renewals.
Helping others and getting positive feedback from my customers.
Open, friendly, accessible. Could be more responsive to issues and challenges.
Again, a supportive and responsive work group. I trust my manager and my team.
My team is extremely inteligent and uniformly willing to help in any way that they can.
They provide a clear and concise expectations, as well as highlight how our efforts support the larger company goals.
It is truly a culture of kindness. Again, everyone is always willing to help and makes time to answer any questions i have.
Too soon to tell, although I expect commissions related to renewals and generated leads will be a much appreciated part of my compensation package.
Winning for my customers. Customers that are happy with my level of service, see the value in the products, and are well attended to by our various support groups makes me happy. Unfortunately, support and product performance does not always meet customer expectations.
My Team is a great balance of intelligence and personality! They are always willing to help, and most often exceed mine and my customer's expectations. The CS group is easily the most talented and dedicated group of people that I have ever worked with.