Adorama Empresa reivindicada
Adorama is the world’s only full-service destination for photo and electronics. consulte Mais informação
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It was great, until everything changed
O que precisa melhor na cultura da empresa?
Better training in independent thought
No que a equipe de líderes deveria melhor?
Understanding that they are out of touch with our customers' needs
O que precisa melhor na cultura da empresa?
Better screening of new applicants to check they care about customers
O que faz você mais feliz no trabalho?
Being left alone to do the best job possible for our customers
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
I manage a complex process with almost minimal guidance or support.
No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?
They should remember we are a team & that we are here for the customers. Not the other way around.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
To much emphasis on getting new customers and not enough on retaining the old ones - which I think is more important. There should be fair compensation for everyone whose work builds the business. Not just a select few.
No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?
Stop using pay grade as an excuse for failure to take responsibility; challenge co-workers & managers who make poor decisions; take responsibility for their lack of inaction leading to poor customer experience; understand that customer service is not a department, it is central to the business
No que a equipe de líderes deveria melhor?
Showing loyalty to loyal workers. Recognizing that certain people are using the company only as a stepping-stone to something else & are only interested in their own self-progression. Adorama was better when it really was a family business when we all cared about our customers' needs; not like today
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