RCN – It seems that management forgot to tell the customer service rep. supervisors that the goal is to keep current RCN customers as mine was so rude that he wouldn't let me speak until I reminded him to let me talk. He forced me to cancel my internet & cable by being so rude.

RCN is an internet service provider and cable television provider for residential areas. consulte Mais informação

It seems that management forgot to tell the customer service rep. supervisors that the goal is to keep current RCN customers as mine was so rude that he wouldn't let me speak until I reminded him to let me talk. He forced me to cancel my internet & cable by being so rude.

Brevemente descreva a sua experiência na companhia.

I love RCN and am happy

O que está ruim e como pode melhorar?

Work is pedantic. Colleagues are undervalued. Management does not lead but instead find people to point fingers at

O que faz você mais feliz no trabalho?

Myself and the actual work. Co-workers are very lay or have lack of knowledge.

Brevemente descreva a sua experiência na companhia.

Terrible, is mismanaged dont take care of employees

What can this brand most improve?

CUSTOMER satisfaction as the prime concern

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