WEX Empresa reivindicada
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Very frustrating company to work for. They make changes without thoroughly thinking it through and consulting the people who are on the front lines.
O que está ruim e como pode melhorar?
Making changes too quickly. Poor communication. Not taking in the customer's perspective
Quais são algumas das melhores coisas da sua equipe?
Incredibly supportive. The culture is about building each other up
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
Team spirit, although we are all working remotely we have lost that community
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Yes, customer service has a lot of responsibility and pressure. Many entry level jobs are paying more then tenured phone agents
No que a equipe de líderes deveria melhor?
Being supportive of the customer service team. Very high pressure position without the training needed. They are just looking for warm bodies to answer the phones
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