WEX Leadership Employee Reviews
What do you like best about the leadership team?
Work life balance, open door
They are down to earth
Very helpful and supoortive in my experience
Always willing to pitch in and help
They are always open to contact, chat, any doubts... there is no such thing as hierarchy when it comes to contacting and asking for any advice.
Our leadership team has open communication, is supportive and always looking to grow.
Very team orientated and helps you succeed.
Incredibly easy to talk to but still gives a clear understanding of what expectations are.
Huge disconnect between UT and ME
Frequent meetings for feedback from on what you need to excel in your training & job.
Very genuinely care about their employees.
What does the leadership team need to get better at?
Promote from within and be proactive instead of reactive
Listening to their employees and stop acquiring businesses. They keep pushing for a $5B revenue goal but yet spend so much on acquisitions.
Retaining, sourcing and improving customer service
Train employees properly. Not hire based on personal feelings over actual business need.
Being supportive of the customer service team. Very high pressure position without the training needed. They are just looking for warm bodies to answer the phones
Empathy and helping with career paths matching strengths, instead of the pressure of churn and burn to meet unfair metrics
Individual managers need more trust in employees