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Financial and information management solutions read more

EMPLOYEE PARTICIPANTS: 143

TOTAL RATINGS: 1272

CEO: Melissa Smith

WEX Company Culture

WEX Culture

This score is derived from employee ratings & reviews

3.0/5

WEX's Overall Culture is rated C-

Top Rated Culture Dimensions

Perks & Benefits

Environment

C+

Manager

C+

Office Culture

C+

Gender

WEX CEO

Bottom 35%Bottom 35% of Similar Size Companies on Comparably

Melissa Smith

63 /100

Diversity at WEX

Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Diverse employees at WEX have rated Manager, Office Culture, and Compensation as the highest categories they have scored

Women at WEX

Bottom 45%Bottom 45% of Similar Size Companies on Comparably

Women at WEX have rated Executive Team, Manager, and CEO Rating as the highest categories they have scored

WEX eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Bottom 30%Bottom 30% of Similar Size Companies on Comparably

Recommend to a Friend?

-28

WEX employees are -28% more likely to recommend WEX as a great place to work

24%	Promoters
24%	Passives
52%	Detractors

Working at WEX

Working at WEX is rated below average by 143 employees, across various culture dimensions. WEX employees rate Perks And Benefits highest among all categories, and think that Meetings and Retention have the most room for improvement, putting WEX’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Lewiston, ME. See below in detail how working at WEX was rated by employees.

Overall Company Culture at WEX

C-

Overall Company Culture at WEX is rated C-

Last updated 22 days ago

Bottom

35%

WEX ranks in the Bottom 35% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 143 Employees

View Results

100

Summary	Department	Score
Sales 74	Sales	74
Finance 54	Finance	54

WEX Employee Reviews

Out of 93 WEX employee reviews, 61% were positive. The remaining 39% were constructive reviews with the goal of helping WEX improve their work culture.

61%

39%

Positive Reviews	61%
Constructive Feedback	39%

Positive Reviews From WEX Employees

What is the best part about your compensation package?
Bonus paid on time and as promised
Anonymous Review
What do you like best about the leadership team?
Work life balance, open door
Anonymous Review
What makes you most happy at work?
When the work day is over.
Anonymous Review

Constructive Feedback From WEX Employees

What needs to change to make the company culture better?
Focus on real growth for the company that can be accomplished, rather than pipe dreams
Anonymous Review
What needs to change to make the company culture better?
Stop promoting that the company is such a DEI-friendly place for promotional advertisements and do something. Listen to your employees to hear feedback when things are not right. We work the front lines and can see when things are not going great.
Anonymous Review
What's going wrong and how can it be improved?
Customers constantly tell WEX that our technology needs improvement, and do not like the increased response times for simple tasks to be completed or the constant change of account managers. WEX is very sale-focused for service teams and clients hate it. Why get more broken services?
Anonymous Review

WEX Company Information

WEX Company Overview

Financial and information management solutions

WEX Mission, Vision & Values

WEX Mission Statement

Fueled by our passion for people and technology, we simplify complex payment systems and deliver insights that help our customers make smart, data-driven business decisions

WEX Vision Statement

We encourage our employees to take an active role in their personal and professional development, and we provide a wealth of learning opportunities to do just that

WEX Values

Integrity
Innovation
Execution
Relationships
Community

WEX Mission, Vision & Values

Headquarter	South Portland, ME United States of America
Website	www.wexinc.com/
Founding Date	1983
Tel	207-773-8171
Company Status	Public
Stock	WEX

WEX Competitors

WEX competitors include Comdata, Mastercard, and CSI. WEX ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how WEX compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

Learn More About WEX Competitors

WEX Employees

143 employees at WEX have reviewed WEX across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 22 days ago.

Overall, the 143 WEX employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at WEX are not very pleased with their total compensation at WEX, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at WEX are not very pleased with their team. 143 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at WEX are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at WEX believe the environment at WEX is positive. Most Participants believe the pace of work at WEX is extremely fast. About 69% of the employees at WEX work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.

Overall, the employees at WEX are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining WEX - Employee Onboarding

The prevailing opinion from employees about joining WEX is that the company was somewhat prepared on their first day. WEX employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

WEX Employee Onboarding

WEX KPIs and OKRs

At WEX 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of WEX's KPIs and OKRs is essential for its success. Out of 3 WEX employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

Answer	Percent
Yes	33%
No	67%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	100%
No	0%

Are the KPIs/OKRs for your department clear?

WEX KPIs & OKRs

WEX CEO & Leadership

WEX CEO - Melissa Smith

63 /100

Melissa’s approval rate is lower compared to CEOs at similar sized companies, putting Melissa in the Bottom 35% of all CEOs of similar-sized companies on Comparably, and in the Bottom 30% compared to CEOs of all other companies in Lewiston, ME. Melissa Smith’s employees rank WEX in the Top 25% for Perks And Benefits, in the Top 50% for Environment, and in the Top 50% for Manager. Smith is generally unpopular with WEX employees, but ranks especially low with employees identified with Other ethnicities, and by employees with Over 10 Years experience and Male employees. However, Female employees have a slightly more favorable view of the CEO. When compared to WEX’s competitors, Melissa Smith ranks below both CSI CEO Keith Stone and Comdata CEO Ron Clarke.

WEX Leadership

The WEX Executive Team is rated a “C-” and led by CEO Melissa Smith, Executive Chairman Michael Dubyak, and Chief Risk & Operations Officer Kenneth Janosick

Explore WEX Leadership Team

WEX Salaries

How much does WEX pay?

How much do people at WEX get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at WEX is $120,708, or $58 per hour, while the estimated median salary is $121,533, or $58 per hour.

At WEX, the highest paid job is a Director of Sales at $206,432 annually and the lowest is an Admin Assistant at $46,507 annually. Average WEX salaries by department include: Engineering at $133,905, Product at $153,178, Finance at $87,435, and Business Development at $115,588. Half of WEX salaries are above $121,533.

66 employees at WEX rank their Compensation in the Bottom 40% of similar sized companies in the US (based on 199 ratings) while 63 employees at WEX rank their Perks And Benefits in the Top 25% of similar sized companies in the US (based on 65 ratings).

Salaries contributed from WEX employees include job titles like Product Manager, Auditor, and IT Manager. Comparably data has a total of 3 salary records from WEX employees.

Last updated months ago.

WEX Salary Range Histogram
Summary	Salary Range	Percentile
1st Percentile $67k	$67k	1st Percentile
17th Percentile $96k	$96k	17th Percentile
33rd Percentile $120k	$120k	33rd Percentile
50th Percentile $169k	$169k	50th Percentile
67th Percentile $215k	$215k	67th Percentile
83rd Percentile $242k	$242k	83rd Percentile
100th Percentile $284k	$284k	100th Percentile

$120,708^*

Average Compensation

$121,533^*

Median Compensation

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

WEX Salaries by City

Washington, DC

WEX Salaries by Department

Explore WEX Salaries

Diversity & Inclusion at WEX

Diverse employees at WEX score the company 53/100 across various culture categories, placing WEX in the Bottom 15% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at WEX across various culture dimensions.

Ranked Culture the Highest

Women N/A/100

Men 74/100

Department - Sales

Diverse Employees 59/100

Tenure - Less Than 1 Year

Ranked Culture the Lowest

Women N/A/100

Men N/A/100

Diverse Employees N/A/100

Explore WEX Diversity & Inclusion

WEX Perks & Benefits

Health & Wellness

Dental Insurance
Vision Insurance
Health Insurance
Life Insurance

Paid Time Off

PTO / Vacation Policy
Paid Holidays
Maternity / Paternity Leave

Financial Benefits

401K / Retirement Plan
Tuition Reimbursement

Office Perks

Work From Home Policy

Explore WEX Perks and Benefits

WEX PTO

WEX's PTO and Vacation policy typically gives 10-15 days off a year with 50% of employees expected to be work free while out of office. WEX's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

Answer	Percent
Flex Time	100%
Vacation Policy	0%
Office Meals	0%
401k Contribution	0%
Childcare	0%

Other than healthcare, which of the following benefits is most important to you?

Answer	Percent
Yes	50%
No	50%

Does your boss expect you to work when you're on vacation?

Answer	Percent
$2500+/mo	0%
$1500 - $2500/mo	0%
$1000 -$1500/mo	50%
$500 -$1000/mo	0%
Less than $500/mo	50%

What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

WEX PTO Policy

WEX Careers

WEX Jobs

No Recent Jobs found for WEX on Comparably

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H1B Visa

In 2019, WEX applied for 15 H1B visas. Of the work permits applied for, 87% were approved.

Work Permit Application Outcome

Total Applied

H1B Applications Outcome

87% Granted (13 out of 15)
0% Denied ( out of 15)
0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 15)
13% Certified-Withdrawn Application was approved but later withdrawn by employer (2 out of 15)

This data was calculated using publicly sourced data from OFLC Performance Data

Let WEX Know You Want To Work There

Overview of Candidates Interested in WEX on Comparably

Candidates By Department

	All Industries	40%
	Operations	40%
	IT	20%

Candidates By Location

	New Haven	20%
	Charlotte	20%
	New Britain	20%
	San Antonio	20%
	Hopkins	20%

Frequently Asked Questions regarding WEX

Who is the CEO of WEX?

WEX CEO is Melissa Smith, their score by employees is 63

What is WEX eNPS?

The eNPS for WEX is -28

What is WEX revenue?

WEX revenue is $1B

What is the salary for Admin Assistant in WEX?

Admin Assistant average salary in the US is 47k

What are the salaries in the Admin in WEX?

The average salaries for Admin in WEX is 56k

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