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WEX Company Culture
WEX Culture
This score is derived from employee ratings & reviews3.0/5
WEX's Overall Culture is rated C-
Top Rated Culture Dimensions
Perks & Benefits
BProfessional Development
BEnvironment
C+Manager
C+Office Culture
C+WEX CEO
Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Melissa Smith
63 /100
See More
Diversity at WEX
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D
Diverse employees at WEX have rated Manager, Office Culture, and Professional Development as the highest categories they have scored
Women at WEX
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C
Women at WEX have rated Executive Team, Manager, and CEO Rating as the highest categories they have scored
WEX eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Recommend to a Friend?
-28
WEX employees are -28% more likely to recommend WEX as a great place to work
| 24% | Promoters |
|---|---|
| 24% | Passives |
| 52% | Detractors |
Working at WEX
Working at WEX is rated below average by 141 employees, across various culture dimensions. WEX employees rate Perks And Benefits highest among all categories, and think that Meetings and Retention have the most room for improvement, putting WEX’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Lewiston, ME. See below in detail how working at WEX was rated by employees.
Overall Company Culture at WEX
C-
Overall Company Culture at WEX is rated C-
Last updated a month ago
Bottom
35%
WEX ranks in the Bottom 35% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
WEX Employee Reviews
Out of 91 WEX employee reviews, 61% were positive. The remaining 39% were constructive reviews with the goal of helping WEX improve their work culture.
| Positive Reviews | 61% |
|---|---|
| Constructive Feedback | 39% |
Positive Reviews From WEX Employees
- What do you like best about the leadership team?Work life balance, open door
- What do you like best about the leadership team?They are down to earth
- What makes you most happy at work?When the work day is over.
Constructive Feedback From WEX Employees
- What's going wrong and how can it be improved?Customers constantly tell WEX that our technology needs improvement, and do not like the increased response times for simple tasks to be completed or the constant change of account managers. WEX is very sale-focused for service teams and clients hate it. Why get more broken services?
- What needs to change to make the company culture better?Stop promoting that the company is such a DEI-friendly place for promotional advertisements and do something. Listen to your employees to hear feedback when things are not right. We work the front lines and can see when things are not going great.
- Why do you feel undervalued and what would make you feel better about your compensation?The salary increases annually are dismal at best. They have record-breaking profits that are reported but they give 1-2 percent of merit increases every year. Recently they changed everyone's quarterly bonus to an annual but won't pay out until 3/2025 so the get a year to save those dollars too.
WEX Company Information
WEX Company Overview
Financial and information management solutions
WEX Mission, Vision & Values
WEX Mission Statement
Fueled by our passion for people and technology, we simplify complex payment systems and deliver insights that help our customers make smart, data-driven business decisions
WEX Vision Statement
We encourage our employees to take an active role in their personal and professional development, and we provide a wealth of learning opportunities to do just that
WEX Values
- Integrity
- Innovation
- Execution
- Relationships
- Community
| Headquarter | South Portland, ME United States of America |
|---|---|
| Website | www.wexinc.com/ |
| Founding Date | 1983 |
| Tel | 207-773-8171 |
| Company Status | Public |
| Stock | WEX |
WEX Competitors
WEX competitors include Comdata, Mastercard, and CSI. WEX ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how WEX compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
WEX Employees
141 employees at WEX have reviewed WEX across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.
Overall, the 141 WEX employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at WEX are not very pleased with their total compensation at WEX, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at WEX are not very pleased with their team. 141 Participants grade the quality of their coworkers a C-. Half of them believe the meetings at WEX are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at WEX believe the environment at WEX is positive. Most Participants believe the pace of work at WEX is extremely fast. About 68% of the employees at WEX work 8 hours or less, while 9% of them have an extremely long day - longer than twelve hours.
Overall, the employees at WEX are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining WEX - Employee Onboarding
The prevailing opinion from employees about joining WEX is that the company was somewhat prepared on their first day. WEX employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
WEX KPIs and OKRs
At WEX 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of WEX's KPIs and OKRs is essential for its success. Out of 3 WEX employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
WEX CEO & Leadership
WEX CEO - Melissa Smith
63 /100
Melissa’s approval rate is lower compared to CEOs at similar sized companies, putting Melissa in the Bottom 35% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Lewiston, ME. Melissa Smith’s employees rank WEX in the Top 30% for Perks And Benefits, in the Top 30% for Professional Development, and in the Top 50% for Environment. Smith is generally unpopular with WEX employees, but ranks especially low with employees identified with Other ethnicities, and by Male employees and employees with 3 to 6 Years experience. However, Female employees have a slightly more favorable view of the CEO. When compared to WEX’s competitors, Melissa Smith ranks below both CSI CEO Keith Stone and Comdata CEO Ron Clarke.
WEX Leadership
The WEX Executive Team is rated a “C” and led by CEO Melissa Smith, Executive Chairman Michael Dubyak, and Chief Risk & Operations Officer Kenneth Janosick
Melissa Smith CEO / President
Melissa Smith serves as the CEO / President of WEX.
Michael Dubyak Executive Chairman
Mr. Michael E. Dubyak, also known as Mike, has been a Manager of Wright Express Corp. since November 2004. Mr. Dubyak... read more
Kenneth Janosick Chief Risk & Operations Officer
Mr. Kenneth W. Janosick, also known as Ken, has been Chief Risk & Operations Officer at WEX Inc. since December 05,... read more
Roberto Simon Chief Financial Officer
Mr. Roberto R. Simon has been the Chief Financial Officer at WEX Inc. since February 29, 2016. Mr. Sim???n served as the... read more
Steven Alan Elder Senior Vice President of Global Investor Relations
Mr. Steven Alan Elder, also known as Steve, has been Senior Vice President of Global Investor Relations at WEX Inc.... read more
Jeffrey Alan Young President of Health
Mr. Jeffrey Alan Young, also known as Jeff, has been President of Health at WEX Inc. since December 05, 2017. Mr. Young... read more
David Cooper CTO & Senior VP
Mr. David Cooper has been Chief Technology Officer of Advisor Software, Inc. since January 14, 2016. Mr. Cooper has been... read more
Scott Robert Phillips President of Global Fleet
Mr. Scott Robert Phillips has been President of Global Fleet at WEX Inc. since December 05, 2017. Mr. Phillips served as... read more
Joel Alan Dearborn Jr. President of Corporate Payments
Mr. Joel Alan Dearborn, Jay has been President of Corporate Payments at WEX Inc. since December 05, 2017. Mr. Dearborn... read more
WEX Salaries
How much does WEX pay?
How much do people at WEX get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at WEX is $120,708, or $58 per hour, while the estimated median salary is $121,533, or $58 per hour.
At WEX, the highest paid job is a Director of Sales at $206,432 annually and the lowest is an Admin Assistant at $46,507 annually. Average WEX salaries by department include: Admin at $55,557, Marketing at $113,370, Design at $117,233, and Customer Support at $66,832. Half of WEX salaries are above $121,533.
65 employees at WEX rank their Compensation in the Bottom 40% of similar sized companies in the US (based on 196 ratings) while 62 employees at WEX rank their Perks And Benefits in the Top 30% of similar sized companies in the US (based on 64 ratings).
Salaries contributed from WEX employees include job titles like Product Manager, Auditor, and IT Manager. Comparably data has a total of 3 salary records from WEX employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $67k | $67k | 1st Percentile |
17th Percentile $96k | $96k | 17th Percentile |
33rd Percentile $120k | $120k | 33rd Percentile |
50th Percentile $169k | $169k | 50th Percentile |
67th Percentile $215k | $215k | 67th Percentile |
83rd Percentile $242k | $242k | 83rd Percentile |
100th Percentile $284k | $284k | 100th Percentile |
$120,708*
Average Compensation
$121,533*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
WEX Salaries by City
WEX Salaries by Department
Diversity & Inclusion at WEX
Diverse employees at WEX score the company 55/100 across various culture categories, placing WEX in the Bottom 20% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at WEX across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
WEX Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
Office Perks
- Work From Home Policy
WEX PTO
WEX's PTO and Vacation policy typically gives 10-15 days off a year with 50% of employees expected to be work free while out of office. WEX's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
WEX Careers
WEX Jobs
No Recent Jobs found for WEX on Comparably
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H1B Visa
In 2019, WEX applied for 15 H1B visas. Of the work permits applied for, 87% were approved.
Work Permit Application Outcome
15
Total Applied
H1B Applications Outcome
- 87% Granted (13 out of 15)
- 0% Denied ( out of 15)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 15)
- 13% Certified-Withdrawn Application was approved but later withdrawn by employer (2 out of 15)
This data was calculated using publicly sourced data from OFLC Performance Data
Let WEX Know You Want To Work There
Overview of Candidates Interested in WEX on Comparably
Candidates By Department
All Industries | 40% | |
|---|---|---|
Operations | 40% | |
IT | 20% |
Candidates By Location
New Haven | 20% | |
|---|---|---|
Charlotte | 20% | |
New Britain | 20% | |
San Antonio | 20% | |
Hopkins | 20% |
Frequently Asked Questions regarding WEX
Who is the CEO of WEX?
WEX CEO is Melissa Smith, their score by employees is 63
What is WEX eNPS?
The eNPS for WEX is -28
What is WEX revenue?
WEX revenue is $1B
What is the salary for Marketing Manager in WEX?
Marketing Manager average salary in the US is 96k
What are the salaries in the Marketing in WEX?
The average salaries for Marketing in WEX is 113k
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