
Simple and to the point
To be paid the same comission that everyone else gets when they sell something.
This company is all about taking care of the managers and all the technicians feel neglected and underappreciated.
The branch manager is very helpful, but it's very limited on what he's allowed to do without having to ask several other people
The entire office needs to be trained on customer service, Understanding urgency on incoming phone calls. Scheduling new customers in a timely manner, not making them wait for weeks. Just understanding the entire sales process and what is important