If you could make changes, how would you improve the culture at Blue Shield of California? - Blue Shield of California Questions | Comparably
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Blue Shield of California Заявленная компания
Blue Shield of California's mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that truly serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience. Headquartered in Oakland, CA, we're proud to service over 4.5 million members and employ more than 7,500 people. We're an independent member of the Blue Shield Association. In 2015, we acquired Care1st Health Plan, now named Blue Shield of California Promise Health Plan, a provider-founded managed care company based in Los Angeles County, to help us fulfill our mission of providing all Californians with access to high quality, sustainably affordable care. читать еще
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If you could make changes, how would you improve the culture at Blue Shield of California?

Asked 9 years ago to all employees at Blue Shield of California

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4 Answers from Employees at Blue Shield of California

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    Management needs to put themselves on the floor once in a while. Quit setting expectations that are completely unrealistic. They set staffing, production and quality without even knowing how to do the job then punish front line staff for not meeting those goals.

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    Make management understand that cutting jobs and sending overseas, then being greatly understaffed during peak times (while fixing the overseas vendor errors at the same time) makes for a very unhappy place to work

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    Get rid of BSC's marketing leadership. Poisonous.

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    Helpful

    Less bureaucracy

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