Q&A With Blue Shield of California Employees

Management needs to put themselves on the floor once in a while. Quit setting expectations that are completely unrealistic. They set staffing, production and quality without even knowing how to do the job then punish front line staff for not meeting those goals.

Make management understand that cutting jobs and sending overseas, then being greatly understaffed during peak times (while fixing the overseas vendor errors at the same time) makes for a very unhappy place to work

Get rid of BSC's marketing leadership. Poisonous.

It really depends on what department you are in, but overall there is very little work life balance. Oh they preach it but they don't practice it. They offer PTO but then punish you for asking to take it

Depends on the department. Overall the company "strives" for work life balance, but it doesn't happen that often. They say they want you to take vacations, be with your family, take care of your health, etc.....but they don't actually care and will push to get every drop of energy from you

Better than most companies

I wouldn't if I could go back and make a different decision

They pay well. The culture is quite nice. They are flexible when it comes to working remotely.

Very few departments actually offer work from home. Most of the work from home opportunities are for exempt staff and analysts, and then only a few days per week. Other departments that do offer it, have strict guidelines and you must produce higher than average quotas each day

Flexible

Too much time and money is wasted on unnecessary, divisive and counterproductive social justice

Toxic, political and mean girls club.

Most people that are not in management positions don't think anything of the CEO. The upper management rarely come down to visit or even talk to the "little people"

Very human. Truly believes in our mission and every decision he makes ties directly back to that. True leader of diversity and inclusion. Not afraid to speak his mind and take a political stance.

It depends on the department - but most of the time it is not easy

Yes they do both

It can take up to a year

It can take up to a year. The best way to get hired is to start as a temp. They rarely hire from outside

All about production and accuracy..... oh and can you give lots and lots of overtime

When I was first hired, very unhelpful. But that process has changed over the years and they do a better job at orientation

HR department is good and fair

All of Blue Shield is production and accuracy based. They do not support growth, learning, or give other opportunities. They are so short staffed that they can't afford to lose production and let you do something else

not great

negative

the mission

sub par

terrible

easy

not growing

easy

politically

fine