15
eNPS Score
Q&A With Kaiser Permanente Employees
Your talent is that you have many talents. You drive quality. You inspire team members. And above all, you create change for the better. Bring your talents to Kaiser Permanente and see your visionary ideas make a difference in the lives of others.
How employees describe working at Kaiser Permanente
Good insurance good benefits and tetirement
Kaiser is a great Organization to work for. They truly care about their employees
Consistency in services. Reminders, notifications. Push for preventative care and healthy well being.
I was excited to start working here. But as time grew, I realized the company does not treat its members or lower employees very well. Unfortunately disappointing.
I have worked at Kaiser Permanented for years. My experience with Kaiser as a worker and a member has been the best experience of my life.
What it's like to work at Kaiser Permanente
- Kaiser Permanente employees generally work 9.0 hrs a day
- Employees at Kaiser Permanente report the work pace is comfortably fast
- On a typical day, employees at Kaiser Permanente have 2 meetings
- 83% of Kaiser Permanente employees look forward to interacting with their team every day
- Kaiser Permanente employees most often take 20-30 paid vacation and sick days each year
- 76% of Kaiser Permanente employees report they are happy with their work life balance
- Kaiser Permanente employees typically get valuable feedback on how to improve at work Once a quarter
- 72% of Kaiser Permanente employees call their work environment positive
Q&A With Kaiser Permanente Employees
IDX: 0 TOT: 125
How's the work life balance at Kaiser Permanente?
Top Employee Response
No balance with the terrible scheduling
Pretty good. It can vary by team/department, but I have had very positive experiences.
Also not good. New expectations and new programs without compensation. I belong to a union and my contract does not help me
How's the vacation policy at Kaiser Permanente?
Top Employee Response
You accrue 3 hours per pay period for newbies.
Not competitive in terms of number of days but requesting time off is very straightforward
It's very good. I have been able to accrue many hours of PTO and sick leave, and folks are encouraged to use their days off.
What is the best part about your compensation package at Kaiser Permanente?
Top Employee Response
Benefits are the best I ever had. KP pay is extremely competitive compared to hospitals.
Great education benefits
Pension
What's the office vibe like at Kaiser Permanente?
Depends on individual manager preferences. In my office, there was a no-talking rule. Might have been just me but It was so quiet I could not work at my normal pace.
Face paced but insecure
Sour.
If you could make changes, how would you improve the culture at Kaiser Permanente?
Top Employee Response
A few ideas: Less political. Less heirarchial. Don't be so penny wise that you lose dollars. Let people do the work they are qualified to do. Less micromanaging. The way it's always been done isn't necessarily best practice.
Some departments receive better perks and engagement events. At least hide this fact if it’s not going to be equitable.
Work with the unions to improve employee satisfaction and then I’ll feel more motivated to build this system. I feel like I am very loyal but lately I’m wondering why. Or do I stay here because I am scared of the healthcare problems and KP feels safe.
What do people at Kaiser Permanente think about the CEO? What do they do well and what can they improve?
Top Employee Response
I believe most people respect Bernard.
CEO is trying to manage the health care crisis in this country which is great, but I don’t feel cared for or particularly valued as an employee
We really like our CEO!
What part of Kaiser Permanente's business is growing fastest? What part is having difficulties?
Top Employee Response
Telehealth is growing quickly. Keeping quality up and member costs down is the most challenging in the current regulatory climate.
Northwest pharmacy is sinking. The mail order is closing and management can’t even be honest with what is really happening. It starts at the top and goes down to all management, very bad managers.
Challenges in the Medicare space and opportunities in the commercial group space
What are your coworkers at Kaiser Permanente like?
Top Employee Response
I work with an awesome team, now, who value my contributions, but over the years, I have had several demoralizing and inequitable experiences. It all depends on the department and the leadership.
Burned out and creating factions of dissatisfaction
Most are very good to work with, a few are lazy and take too much time off or get by with bare minimum.
How innovative is Kaiser Permanente?
On the office side, not very. They are extremely slow to drop outdated software from the working process, rely on archaic annual reviews for compensation, etc. On the medical side, from what I've observed, it's the opposite. New facilities with fancy tools are opening regularly.
Compared to other health care orgs, very. Gotta remember that doctors are adverse to change because they don’t want to jealordize patient safety.
Progressively innovative. The organization is working to hardwire a speakup culture. A current initiative is: “CHALLENGE POSSIBLE- Do What Can’t Be Done”
What's the work from home policy like at Kaiser Permanente?
Top Employee Response
They tell you there's an opportunity to work from home, several years later the opportunity still hasn't arisen
depends entirely on your manager
Normally quite flexible for exempt staff. Some Non-Union Hourly staff also WFH—but that is highly dependent on the department t and Leadership preference.
What interview questions does Kaiser Permanente ask?
Top Employee Response
This is pointless. General what brings you to KP stuff
Most are role specific
Why do you want to work at Kaiser?
What's the company culture like at Kaiser Permanente?
Top Employee Response
Friendly and professional with definite and substantial left-wing (and union mentality) undercurrent.
Health plan will treat you worse than the medical group because all they are concerned about is building membership at the expense of the employee.
Sour and negative
What needs to change to make the company culture better at Kaiser Permanente?
Change the expectation that one person can do the job of three.
Xanitos
Too many lab instrument not safe for employees (fire hazardous).
What is the best advice you could give someone during their first month at Kaiser Permanente?
Learn names and roles. Write down everything, KP has a problem of never creating SOPs for roles and procedures, which really hampers quick development in a new role.
Ask a lot of questions. Depending on the department, you will be given very little onboarding support. Expect 1-2 years of just figuring out how it all works (which isn’t great, but most of your coworkers have been in the same boat).
Kaiser Permanente is an extremely collaborative culture. As such you’re most successful when engaging relevant stakeholders. Spend your first month getting to know people, and the context of their roles.
Does Kaiser Permanente drug test or do a background check?
Yes. Both
Yes
Not that I am aware
What benefits does Kaiser Permanente provide?
Free health, dental after 6 months, paid time off, vacation, fsa
Average
Heath care, vision, dental, pension, vacation, sick days.
What are you most excited about working at Kaiser Permanente?
We have excellent medical and dental benefits. I like our patient care approach
Benefits
Varied tasks, good benefits.
How much diversity is there among employees at Kaiser Permanente?
A lot.
A fair amount, considering the population of Oregon isn't very diverse.
Seems fine. My team is mostly female and mostly Caucasian but I am Latino and the Psychologist is from Taiwan and the administrative assistant is Filipino
What's one thing you wish you'd known before joining Kaiser Permanente?
Top Employee Response
How slow the bureaucracy is and how backwards the tech is.
It's not the best place to work
That my union would be who I really work for
Does Kaiser Permanente have any remote positions?
Nope
No
In IT, many are "mobile," but you must reside in a state where Kaiser has a tax presence.
What's the interview process like at Kaiser Permanente?
Your resume is looked at by HR and they forward any good looking prospects to the hiring manager. Then you go thru 2 interviews and if the manager wants to hire you he let HR know and HR will do background checks etc and send you an offer letter
Standard behavioral based
Varies somewhat by department, but usually starts with submission of a job application, follow-up/screening with HR rep, and a series of individual and panel interviews with hiring manager, related managers, and sometimes prospective project team mates. Very thorough, but straightforward. The process can be fairly lengthy and there are periods with limited follow-up. Always good to be proactive with follow-up.
What are some of the best things about your team at Kaiser Permanente?
Top Employee Response
Very solid group of colleagues. Smart, logical, and wise.
Focused on making department better and company better for our members
Providers work in a true partnership with health plan. Support staff are very knowledgeable and have a strong work ethic.
What do you like best about the leadership team at Kaiser Permanente?
Top Employee Response
Making our work better place to work n with team player.
They have a vision and a plan to help acheive it. They listen to what employees have to say.
They have our back and are open to new ideas
What makes you most happy at Kaiser Permanente?
Top Employee Response
I enjoy my colleagues and the work is challenging and rewarding.
Seeing coworkers understand new concepts
I am supported by my director.
do you like the projects you work on or are they boring?
Top Employee Response
they are not boring, they are complicated.
Interesting and challenging
Projects are great. Very grassroots though I’m uncertain of the longevity of them as they are dependent on staff champions and yet these same staff are often undermined
Curious about what work's like at Kaiser Permanente?
Anonymously Ask Kaiser Permanente Employees Any Question
Should I work at Kaiser Permanente?
47% of Kaiser Permanente employees would encourage their friends to become coworkers, whereas 21% are neutral and 32% would not recommend working at Kaiser Permanente to their friends.
| 47% | Promoters |
|---|---|
| 21% | Passive |
| 32% | Detractors |
