15
eNPS Score
Q&A With Kaiser Permanente Employees
Your talent is that you have many talents. You drive quality. You inspire team members. And above all, you create change for the better. Bring your talents to Kaiser Permanente and see your visionary ideas make a difference in the lives of others.
How employees describe working at Kaiser Permanente
Good insurance good benefits and tetirement
Kaiser is a great Organization to work for. They truly care about their employees
Consistency in services. Reminders, notifications. Push for preventative care and healthy well being.
I was excited to start working here. But as time grew, I realized the company does not treat its members or lower employees very well. Unfortunately disappointing.
I have worked at Kaiser Permanented for years. My experience with Kaiser as a worker and a member has been the best experience of my life.
What it's like to work at Kaiser Permanente
- Kaiser Permanente employees generally work 9.0 hrs a day
- Employees at Kaiser Permanente report the work pace is comfortably fast
- On a typical day, employees at Kaiser Permanente have 2 meetings
- 83% of Kaiser Permanente employees look forward to interacting with their team every day
- Kaiser Permanente employees most often take 20-30 paid vacation and sick days each year
- 76% of Kaiser Permanente employees report they are happy with their work life balance
- Kaiser Permanente employees typically get valuable feedback on how to improve at work Once a quarter
- 72% of Kaiser Permanente employees call their work environment positive
Q&A With Kaiser Permanente Employees
IDX: 25 TOT: 125
What is the dress code at Kaiser Permanente?
Depends on your boss.
Depends if you work in a medical center or regional admin office. It's mostly business casual.
If I work at the appointment center at Kaiser can I wear flip-flops and shorts
Who did you meet with during your interview? And how long did it take to hear back from Kaiser Permanente?
Team managers; heard back the next day
You will have multiple interviews with multiple managers. And it can take days, weeks, or (in my case) months before a final decision might be made. Sometimes this happens because they will be filling multiple roles and passing good candidates around to see who is a good fit for what, it doesn't necessarily mean they didn't like you if you don't hear from them right away.
Several Directors, Many different managers and staff. Didn’t hear back for 3-4 weeks.
How does Kaiser Permanente handle HR issues?
They don't respond to HR issues at least at a local level. Good luck
Mysteriously. There's a number to call, but nobody in the office to talk to.
Extremely liberal viewpoints; Pro-union; makes managing very difficult.
Why work for Kaiser Permanente?
Good pay, free insurance, room to grow for some people
They still give out pensions. And your health care is essentially free.
Great benefits; Great healthcare cause; There are wonderful coworkers, if you are lucky enough to get on the ‘right’ team.
What kind of people succeed at Kaiser Permanente?
Hardworkers who have good people skills
Not always the most qualified ones
People who bring in money. People who are connected.
How long do the interviews usually take at Kaiser Permanente?
Maybe 40 minutes - but you'll come back multiple times to talk to different people.
60 min
30 minutes
How much and how often do raises happen at Kaiser Permanente?
per contract yearly
1, 2, 3, 5 years for annual raises & every October for cost of living raises
Union dependent and as far as I know out of the hands of KP
How's the morale at Kaiser Permanente?
Not good. Inter staff conflict and ineffective clinic manager
It ebbs and flows - it's kind of midland. Depends on where you are in the hierarchy.
Mostly good but it can be difficult at times. We are told of changes on the horizon but it feels like I’m here out of anticipation rather than reality
How does Kaiser Permanente make decisions around promotions?
It varies by department, team, and budget
It's based on performance related to the current and next step up in the job family, and determined by the manager.
Manager proposes, HR and boss need to approve. When it's the exec level, the exec compensation board needs to approve.
What's going wrong and how can it be improved at Kaiser Permanente?
No respect from the Directors and Managers they take advantage with the employees work distribution short staffing
I do not like they atmosphere currently regarding the call center I work in, I wish they would trust us more and micro manage less.
My performance level is not recognized nor compensated fairly.
do you feel like you’re treated fairly or the same amongst your peers?
Yes. I'm treated Very well
Everything seems to be two-tiered, important people and workers.
very fairly
How long have u been working there? U like it?
3.5 years. Not at this time
Over 15 years, and not really. I have never really fit in. I love what I do, though!
Almost 3 years but most of that was with Group Health
What is most positive about the culture and environment at Kaiser Permanente?
Always encouraging us to become healthier and better versions of ourselves.
Lots of autonomy how I get my work done.
Most effective working with positive people vs negative,
How often do employees get raises at Kaiser Permanente?
Usually a small one annually
depends on union contract negotiation
With contracts
How common is it to switch departments or teams at Kaiser Permanente?
Very, sometimes it's the only way to get a promotion.
uncommon
Not common
What should I wear for an interview at Kaiser Permanente?
A suit
Casual
Busi suit
In your opinion, what are the most common interview questions that Kaiser Permanente asks?
All job history & scenarios
Describe your experience at X (where X= the focus of the job)
All behavior-based interviewing
How would you compare interviewing at Kaiser Permanente to other places you've interviewed?
Group interview & possibly a one-on-one
It was middling. I've been to more formal and interrogative interviews, but I've also been to many less formal. They're going to focus more on your experience than you personally - because they get a lot of applicants.
Intense. Thorough.
What do employees at Kaiser Permanente think about their benefits?
Most stay for the benefits.
Good benefits
They love them!
How flexible is your work schedule at Kaiser Permanente?
Scheduling is TERRIBLE one day you'll work until 6pm & have to be right back at midnight
My immediate Leadership are very flexible and I appreciate their generosity.
Very, but I am exempt. It's not very flexible if you are hourly.
What's the best part of your job at Kaiser Permanente?
Flexibility
My office is awesome and my team is stellar
Coworkers. Making a difference in people's health.
How's the work pace at Kaiser Permanente?
Fast paced, can never catch up
I’ve worked harder here than anywhere else. It is difficult and you have to be flexible to meet the ever changing demands on your time
Slower than I am capable of performing.
What unique perks and benefits does Kaiser Permanente provide?
They provide healthcare and cafeteria services.
Hmmm, I am only familiar with the perks I provide actually - I bought the team a massage chair. Oh and occasionally we go out to eat when we are interviewing a prospective candidate
There are annual bonuses tied to performance; Excellent health insurance plans to choose from; special negotiated rates for Legal insurance; Pet Insurance; Long Term Care insurance;
What's the pay like for IT roles at Kaiser Permanente?
Depends on how good you are. Comparable with other tech when you take into account the 6 weeks of vacation, pretty much free healthcare, work/life balance, and awesome pension plan.
Fair, in line with most of the tech industry, minus stock options. But we *do* get almost free healthcare, a pension plan, generous PTO, and 5% matching 403B (401K for non-profits).
Pay varies depending in what region you are hired.
Do you see coworkers typically caring about the work they do?
Yes
Yes!
Absolutely, more so than in any other industry in which I've worked. The systems we support directly affect patient safety. Imagine a doctor doing an intricate heart surgery relying on digital imaging to perform the procedure correctly. He's got a patient with their chest cracked open and relying on IT to deliver what he needs to save the patient's life. When I worked in Financial Services, you could make customers whole by giving them money. It doesn't work that way in healthcare.
Curious about what work's like at Kaiser Permanente?
Anonymously Ask Kaiser Permanente Employees Any Question
Should I work at Kaiser Permanente?
47% of Kaiser Permanente employees would encourage their friends to become coworkers, whereas 21% are neutral and 32% would not recommend working at Kaiser Permanente to their friends.
| 47% | Promoters |
|---|---|
| 21% | Passive |
| 32% | Detractors |
