Blue Shield of California Competitors | Comparably
Blue Shield of California's mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that truly serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience. Headquartered in Oakland, CA, we're proud to service over 4.5 million members and employ more than 7,500 people. We're an independent member of the Blue Shield Association. In 2015, we acquired Care1st Health Plan, now named Blue Shield of California Promise Health Plan, a provider-founded managed care company based in Los Angeles County, to help us fulfill our mission of providing all Californians with access to high quality, sustainably affordable care. read more
EMPLOYEE
PARTICIPANTS
92
TOTAL
RATINGS
1044
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Blue Shield of California Competitors

Blue Shield of California competitors include Kaiser Permanente and Sutter Health. Blue Shield of California ranks 1st in CEO Score on Comparably vs its competitors. See below how Blue Shield of California compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
1st
Gender Rank
3rd
Diversity Rank
3rd
Product Quality
3rd
NPS Rank
3rd
Pricing Rank
3rd
Customer Service
3rd

See Blue Shield of California Culture vs Competitors:

Blue Shield of California Competitors
RankCompanyScore
1Kaiser Permanente72
2Sutter Health69
3Blue Shield of California69

Blue Shield of California Competitors at a Glance

Product Quality Score Comparison

Blue Shield of California Ranks 3rd in Product Quality Score

70 Customers rate Blue Shield of California's Product Quality Score a 2.6/5, which ranks it 3rd against its competitors, below Sutter Health.

  1. 1st
    Kaiser Permanente
    3.2 / 5
  2. 2nd
    Sutter Health
    3 / 5
  3. 3rd
    Blue Shield of California
    2.6 / 5
Product Quality Score Comparison
RankCompany Score
1Kaiser Permanente65
2Sutter Health61
3Blue Shield of California53
NPS Comparison

Blue Shield of California Ranks 3rd in Net Promoter Score

86 Customers rate Blue Shield of California's Net Promoter Score a -32, which ranks it 3rd against its competitors, below Sutter Health. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Blue Shield of California to a friend?”.

  1. 1st
    Kaiser Permanente
    1
  2. 2nd
    Sutter Health
    -11
  3. 3rd
    Blue Shield of California
    -32
NPS Comparison
RankCompany Score
1Kaiser Permanente1
2Sutter Health-11
3Blue Shield of California-32
Pricing Score Comparison

Blue Shield of California Ranks 3rd in Pricing Score

65 Customers rate Blue Shield of California's Pricing Score a 2.6/5, which ranks it 3rd against its competitors, below Sutter Health.

  1. 1st
    Kaiser Permanente
    3.2 / 5
  2. 2nd
    Sutter Health
    2.8 / 5
  3. 3rd
    Blue Shield of California
    2.6 / 5
Pricing Score Comparison
RankCompany Score
1Kaiser Permanente64
2Sutter Health57
3Blue Shield of California53
Customer Service Comparison

Blue Shield of California Ranks 3rd in Customer Service

61 Customers rate Blue Shield of California's Customer Service a 2.6/5, which ranks it 3rd against its competitors, below Sutter Health.

  1. 1st
    Kaiser Permanente
    3.2 / 5
  2. 2nd
    Sutter Health
    3 / 5
  3. 3rd
    Blue Shield of California
    2.6 / 5
Customer Service Comparison
RankCompany Score
1Kaiser Permanente65
2Sutter Health60
3Blue Shield of California52
Overall Culture Score Comparison

Blue Shield of California Ranks 3rd in Overall Culture Score

92 Employees rate Blue Shield of California's Overall Culture a 69/100, which ranks it 3rd against its competitors, below Sutter Health. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Kaiser Permanente
    72 / 100
  2. 2nd
    Sutter Health
    69 / 100
  3. 3rd
    Blue Shield of California
    69 / 100
Overall Culture Score Comparison
RankCompany Score
1Kaiser Permanente72
2Sutter Health69
3Blue Shield of California69
eNPS Comparison

Blue Shield of California Ranks 1st in Employee Net Promoter Score

69 Employees rate Blue Shield of California's Employee Net Promoter Score a 16, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Blue Shield of California to a friend?”.

  1. 1st
    Blue Shield of California
    16
  2. 2nd
    Kaiser Permanente
    15
  3. 3rd
    Sutter Health
    10
eNPS Comparison
RankCompany eNPS
1Blue Shield of California16
2Kaiser Permanente15
3Sutter Health10
Gender Score Comparison

Blue Shield of California Ranks 3rd in Gender Score

18 Employees rate Blue Shield of California's Gender Score a 63/100, which ranks it 3rd against its competitors, below Sutter Health. The Gender Score tracks how positively women rate their experience at Blue Shield of California.

  1. 1st
    Kaiser Permanente
    75 / 100
  2. 2nd
    Sutter Health
    74 / 100
  3. 3rd
    Blue Shield of California
    63 / 100
Gender Score Comparison
RankCompany Score
1Kaiser Permanente75
2Sutter Health74
3Blue Shield of California63
Diversity Score Comparison

Blue Shield of California Ranks 3rd in Diversity Score

13 Employees rate Blue Shield of California's Diversity Score a 65/100, which ranks it 3rd against its competitors, below Sutter Health. The Diversity Score tracks how positively diverse employees rate their experience at Blue Shield of California.

  1. 1st
    Kaiser Permanente
    77 / 100
  2. 2nd
    Sutter Health
    76 / 100
  3. 3rd
    Blue Shield of California
    65 / 100
Diversity Score Comparison
RankCompany Score
1Kaiser Permanente77
2Sutter Health76
3Blue Shield of California65
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