
It needs work. I haven't been approached by a meal specialist about feedback I've submitted, so it's hard to gauge how big of an impact the feedback is having on client experience. It would be good to get some feedback about the feedback. I think that teams are busy working on the task at hand for their respective roles, but I don't get a sense of "Go the extra mile" to do what we can internally to provide better service to our clients. That makes everyone's work at Chewse not always fun and knowing clients aren't happy lowers morale and creates frustration for everyone. We are working on updating the feedback forms so it's easier for each team to see information that is relevant to their relationship to the client. The inventory sheet is also being updated to make bag packing more accurate.
It tries to be fairly candid, but could be improved
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