How helpful was your Customer Support team when you were first hired at Frontpoint?

Question

How helpful was your Customer Support team when you were first hired at Frontpoint?

Asked 8 years ago to the Customer Support Department at Frontpoint

1 Answers from Employees at Frontpoint

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score 0 · Answer 1

Training was sub par. Once out of training, it was a very difficult adjustment. There are resources, but you are measured on how much you use some of them. The manager of your team does conduct weekly meetings to assist you with learning.