Frontpoint Employee Reviews
Out of 44 Frontpoint employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping Frontpoint improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
The diversity in gender and ethnicity. 50% female. 50% non-white.
My boss is the one I trust most in the leadership team.
Their genuine care in your growth and development.
Small and generally available for suggestions/comments.
Approachable and genuinely interested in your development and success
What does the leadership team need to get better at?
Creating a better attendance policy. You must use PTO for all attendance infractions (ie. being 5 min. late). This pto must also be earned first. Some of the information use by the customer care is not organized and easily available.
What is the best part about your compensation package?
The Base Salary is competitive.
Competitive, Rewarding, Inspiring, Motivating and Fun
Great health plan with Cigna and discounted gym memberships. 401k, dental and vision coverage.
Why do you feel undervalued and what would make you feel better about your compensation?
The policy is vague when presented to staff. You have to ask questions in order to get the real policy. It would be nice to have all of the information initially in order to make an informed decision. In addition, the PTO must be earned first and used at all times even if you are late 1 minute.
Improved benefits like being more flexible with leave availability (taking more than 5 days negative), having STD option, better options around holiday time, work from home options, etc.
What are some of the best things about your team?
Everyone is very dedicated and works hard towards their goals.
Positive attitudes, and great work ethics.
Hard working and super fun to be around. Everyone works really well together as a unit and pulls together when things get busy.
Great group of professional people who are all talented and know they are all working toward a common goal.
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Frontpoint yet.
Be the first to contribute a review.
What is most positive about the culture and environment at your company?
Chaos is a ladder. There is a ton of opportunity for improvement.
young and fun place to work
Work hard! Party hard! culture makes Frontpoint an unique place to work.
We live by our core values and I can see that in everything we do.
What needs to change to make the company culture better?
More Happy Hours, and a ping pong table
What did you like most about the interview process?
Received honest answers to my questions.
There are designated people that interview you then prepare you for expectations of the interview process. These people is the best asset to the interview process. I knew what to expect and how to prepare. HANDS DOWN THE BEST SERVICE OFFERED FOR INTERVIEWING!
They have an initial interview that will prepare you for the expectations of subsequent interviews. I LOVE that they have this in place. It allowed me to prepare!!
Hiring process is quick and whole on-boarding process is smooth
What would you improve about your company's interview process?
Nothing really - it's pretty straightforward with constant communication so everybody knows what the current status is.
What makes you most happy at work?
I get to accomplish a lot and it is measurable.
Good benefits, positive work environment, good pto/vacation policy, helpful/approachable leadership, transparency, opportunity for growth.
Learn something new every day
The people and the culture
Making customers happy after an uncommon experience. We are normally the best in our industry and nobody is perfect but each of us is empowered to do what is right for the customer.
What's going wrong and how can it be improved?
The tone at the top is somewhat disheartening. Priorities change all the time so its hard to know where our focus should be. A more consistent and organized form of general communication throughout the company would be nice to see.
What do you like best about your company?
Poised well in a very big space of home automation.
young and fun place to work
Culture, Smart people, Challenging work
What would you most like to see improved at your company?
Provide equity to senior leaders.
Work hard party hard culture
clearer communication about company direction.