
The environment was a lot better when it was focused on helping the customers, not just how much you can sell to them.
Bonuses changes have cut into people's daily pay. I will lose about 8,000 this year. Employees are Leaving in mass daily.
Working Fearlessly and not scared to try new things.
Freedom to assist our customers without much bureaucracy
Don't outsource. Care more about customers and employees
Employee engagement
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