If you could make changes, how would you improve the culture at Google?

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I would change the approach toward recruiting. It’s a push until you burn out and step back approach. There’s a hunger game every year where 40 contractors fight for 1 job. Incentives are built in to overwork contractors without paying them for their hours. Work 70, bill for 40 was the practice that got one hunger game contestant full time job with benefits. Having a recruiter who doesn’t feel safe in their company is like asking a cow to lead it’s family to the butcher. The offices outside of Mountain View are not made up of the same ingredients as the Main Campus. It is the sun for Googlers. A must visit for 2-3 years in order to move past manager status for all engineers. Seattle is made up of Amazon and Microsoft cultures which is rediculous, since that’s what Larry and Serge were working to avoid. There’s intense overworking in so many departments.

Highly fragmented teams responsible for their own quarterly goals incentivizes people to sweep some problems under the rug or refuse to help other teams in order to puff up their accomplishments come review time. Inevitably there is a "not my problem" attitude in some quarters, and some teams often pushback on potential improvements even though it might be the right thing to do for the company overall. When an important ball is dropped, because there are so many people are involved, there is no accountability and hence no culture of "take it and run with it", which I hear is the attitude in Facebook.

Everyone should calm down. When a document is written by a insignificant engineer, and it ends up as international news, then something is wrong. Trust that Google, and Googlers on the whole want the best, and let it be resolved outside of the public eye.