If you could make changes, how would you improve the culture at Ibex Global?
1 Answers from Employees at Ibex Global
- 0Helpful
Reward long term hard working employees, actually care about the agents, stop changing HR every 3 months, stop changing management every 6 months. Give trainers resources instead of making them create their own while they have to train and supervise a class of 30. Supervisors can't fire anyone for attendance but then have to suffer for their team's absenteeism. It doesn't make any sense. And don't even get me started on the work-life balance and how they don't believe in that! It's a very toxic environment. I stayed for the agents. They needed some good in that place.
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