If you could make changes, how would you improve the culture at Insperity?

Salespeople do not trust their managers or regional managers. We can never figure out what our manager does. He gets to work about 10 AM and leaves about 3 PM every day. Never goes on sales calls. Our admin is totally frustrated - says he never speaks to her. I never see the regional manager sober after 5 PM and his direction is all over the place, meaning he offers no valuable insight and is totally unpredictable. Further, he is never around as he rarely leaves his office, which is in the boonies compared to where our salespeople work. Favortism, nepotism and cronyism define the culture. One of the local managers is a childhood friend of the regional; another is the son of a company exec. Another still is an old hire of the regional and is widely recognized as a moron by his own sales team and other salespeople.