What part of JetBlue Airways's business is growing fastest? What part is having difficulties?

The training department better start growing because people are quitting due to poor management. Operationally, everything is becoming more difficult due to poor management. CrewServices has old, poorly functioning software to keep track of crews. There are not nearly enough to answer the phone on a good day and hours on hold is normal during bad weather. Maintenance doesn't have enough parts or mechanics to fix the airplanes. The dispatchers are over tasked by double what the dispatchers at UAL are asked to do. JetBlue dispatchers do fine on a blue sky day, but are overwhelmed when there is weather that impacts our big domiciles due to the number of flights they try to handle. Everyone is frustrated due to the complete lack of leadership.

Growth is great, when you have a proper business plan--our larger cities seem to borrow from Peter to pay Paul during growth--they need to look at every aspect of the operation before promising certain aspects of growth. Ex: catering contract in boston was not renewed, and the new company hired was not trained in a timely fashion, causing MANY delays, further causing customers to question the practices of JetBlue. This affects our bottom line largely, and as shareholders, we are very frustrated as well. We work hard and take pride in our jobs, and business partners are jeopardizing this. Someone in corporate made a very poor decision.

Mint is growing fastest. This is a good thing. Great product and should be expanded. I don’t think management clearly knows what they want JetBlue to be. Are we a low cost carrier, a value carrier, or a premium carrier. This lack of clear vision is the biggest threat to the business. Management must find some clarity and pick a direction. You can’t have it all.

It’s cash is growing fastest. Jetblue has the highest profit per passenger of ANY other airline in the entire industry. Greedy company is all there is to it.

The core business is having problems at the moment however JetBlue's philanthropic endeavours are doing quite well on the back of the airline.

It’s cash ATM joint ventures, potato farms, real estate and cash balance... difficulties is lack of employee respect.

Making profit. Sharing the profit with the employees that earn it.

Ego is growing fastest and morale is most difficult

Marketing is working...operations is a mess!