JetBlue Airways Competitors | Comparably
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JetBlue Airways Claimed Company
JetBlue airways to bring humanity back to air travel. read more
EMPLOYEE
PARTICIPANTS
568
TOTAL
RATINGS
6660
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JetBlue Airways Competitors

JetBlue Airways competitors include Southwest Airlines, Delta Air Lines, United Airlines and American Airlines. JetBlue Airways ranks 5th in CEO Score on Comparably vs its competitors. See below how JetBlue Airways compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
5th
eNPS Rank
5th
Gender Rank
4th
Diversity Rank
5th
Product Quality
5th
NPS Rank
5th
Pricing Rank
5th
Customer Service
5th

See JetBlue Airways Culture vs Competitors:

JetBlue Airways Competitors
RankCompanyScore
1Southwest Airlines78
2Delta Air Lines77
3United Airlines66
4American Airlines62
5JetBlue Airways50

JetBlue Airways Competitors at a Glance

CEO Ratings Comparison

JetBlue Airways' CEO Score Ranks 5th

479 Employees at JetBlue Airways rate Robin Hayes a 49 out of 100, which ranks them 5th below American Airlines' CEO,Robert Isom. Last rating was a month ago.

  1. 1st
    Ed Bastian Delta Air Lines' CEO
    Ed Bastian
    Delta Air Lines
    82
    out of 100

    975 Employees at Delta Air Lines rate Ed Bastian a 82 out of 100, which ranks them 1st out of JetBlue Airways' competitors. Last rating was 23 days ago.

  2. 2nd
    Robert E. Jordan Southwest Airlines' CEO
    Robert E. Jordan
    Southwest Airlines
    79
    out of 100

    439 Employees at Southwest Airlines rate Robert E. Jordan a 79 out of 100, which ranks them 2nd out of JetBlue Airways' competitors. Last rating was today.

  3. 3rd
    Scott Kirby United Airlines' CEO
    Scott Kirby
    United Airlines
    68
    out of 100

    430 Employees at United Airlines rate Scott Kirby a 68 out of 100, which ranks them 3rd out of JetBlue Airways' competitors. Last rating was 10 days ago.

  4. 4th
    Robert Isom American Airlines' CEO
    Robert Isom
    American Airlines
    64
    out of 100

    465 Employees at American Airlines rate Robert Isom a 64 out of 100, which ranks them 4th out of JetBlue Airways' competitors. Last rating was 10 days ago.

  5. 5th
    Robin Hayes JetBlue Airways' CEO
    Robin Hayes
    JetBlue Airways
    49
    out of 100
CEO Ratings Comparison
RankCEOCompany Score
1Ed BastianDelta Air Lines82
2Robert E. JordanSouthwest Airlines79
3Scott KirbyUnited Airlines68
4Robert IsomAmerican Airlines64
5Robin HayesJetBlue Airways49
Product Quality Score Comparison

JetBlue Airways Ranks 5th in Product Quality Score

538 Customers rate JetBlue Airways' Product Quality Score a 2.9/5, which ranks it 5th against its competitors, below United Airlines.

  1. 1st
    Delta Air Lines
    4.1 / 5
  2. 2nd
    Southwest Airlines
    4.1 / 5
  3. 3rd
    American Airlines
    3.4 / 5
  4. 4th
    United Airlines
    3.2 / 5
  5. 5th
    JetBlue Airways
    2.9 / 5
Product Quality Score Comparison
RankCompany Score
1Delta Air Lines82
2Southwest Airlines82
3American Airlines69
4United Airlines64
5JetBlue Airways58
NPS Comparison

JetBlue Airways Ranks 5th in Net Promoter Score

631 Customers rate JetBlue Airways' Net Promoter Score a -11, which ranks it 5th against its competitors, below United Airlines. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend JetBlue Airways to a friend?”.

  1. 1st
    Southwest Airlines
    47
  2. 2nd
    Delta Air Lines
    43
  3. 3rd
    American Airlines
    13
  4. 4th
    United Airlines
    4
  5. 5th
    JetBlue Airways
    -11
NPS Comparison
RankCompany Score
1Southwest Airlines47
2Delta Air Lines43
3American Airlines13
4United Airlines4
5JetBlue Airways-11
Pricing Score Comparison

JetBlue Airways Ranks 5th in Pricing Score

487 Customers rate JetBlue Airways' Pricing Score a 2.8/5, which ranks it 5th against its competitors, below United Airlines.

  1. 1st
    Southwest Airlines
    4 / 5
  2. 2nd
    Delta Air Lines
    3.9 / 5
  3. 3rd
    American Airlines
    3.4 / 5
  4. 4th
    United Airlines
    3.1 / 5
  5. 5th
    JetBlue Airways
    2.8 / 5
Pricing Score Comparison
RankCompany Score
1Southwest Airlines81
2Delta Air Lines79
3American Airlines68
4United Airlines62
5JetBlue Airways57
Customer Service Comparison

JetBlue Airways Ranks 5th in Customer Service

465 Customers rate JetBlue Airways' Customer Service a 2.7/5, which ranks it 5th against its competitors, below United Airlines.

  1. 1st
    Southwest Airlines
    4.1 / 5
  2. 2nd
    Delta Air Lines
    4 / 5
  3. 3rd
    American Airlines
    3.4 / 5
  4. 4th
    United Airlines
    3.1 / 5
  5. 5th
    JetBlue Airways
    2.7 / 5
Customer Service Comparison
RankCompany Score
1Southwest Airlines83
2Delta Air Lines81
3American Airlines69
4United Airlines62
5JetBlue Airways55
Overall Culture Score Comparison

JetBlue Airways Ranks 5th in Overall Culture Score

568 Employees rate JetBlue Airways' Overall Culture a 50/100, which ranks it 5th against its competitors, below American Airlines. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Southwest Airlines
    78 / 100
  2. 2nd
    Delta Air Lines
    77 / 100
  3. 3rd
    United Airlines
    66 / 100
  4. 4th
    American Airlines
    62 / 100
  5. 5th
    JetBlue Airways
    50 / 100
Overall Culture Score Comparison
RankCompany Score
1Southwest Airlines78
2Delta Air Lines77
3United Airlines66
4American Airlines62
5JetBlue Airways50
eNPS Comparison

JetBlue Airways Ranks 5th in Employee Net Promoter Score

443 Employees rate JetBlue Airways' Employee Net Promoter Score a -42, which ranks it 5th against its competitors, below American Airlines. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at JetBlue Airways to a friend?”.

  1. 1st
    Delta Air Lines
    45
  2. 2nd
    Southwest Airlines
    45
  3. 3rd
    United Airlines
    8
  4. 4th
    American Airlines
    -4
  5. 5th
    JetBlue Airways
    -42
eNPS Comparison
RankCompany eNPS
1Delta Air Lines45
2Southwest Airlines45
3United Airlines8
4American Airlines-4
5JetBlue Airways-42
Gender Score Comparison

JetBlue Airways Ranks 4th in Gender Score

57 Employees rate JetBlue Airways' Gender Score a 65/100, which ranks it 4th against its competitors, below United Airlines. The Gender Score tracks how positively women rate their experience at JetBlue Airways.

  1. 1st
    Delta Air Lines
    81 / 100
  2. 2nd
    Southwest Airlines
    81 / 100
  3. 3rd
    American Airlines
    65 / 100
  4. 4th
    TIED
    United Airlines
    65 / 100
  5. 4th
    TIED
    JetBlue Airways
    65 / 100
Gender Score Comparison
RankCompany Score
1Delta Air Lines81
2Southwest Airlines81
3American Airlines65
4United Airlines65
4JetBlue Airways65
Diversity Score Comparison

JetBlue Airways Ranks 5th in Diversity Score

101 Employees rate JetBlue Airways' Diversity Score a 52/100, which ranks it 5th against its competitors, below United Airlines. The Diversity Score tracks how positively diverse employees rate their experience at JetBlue Airways.

  1. 1st
    Delta Air Lines
    78 / 100
  2. 2nd
    Southwest Airlines
    73 / 100
  3. 3rd
    American Airlines
    63 / 100
  4. 4th
    United Airlines
    63 / 100
  5. 5th
    JetBlue Airways
    52 / 100
Diversity Score Comparison
RankCompany Score
1Delta Air Lines78
2Southwest Airlines73
3American Airlines63
4United Airlines63
5JetBlue Airways52
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