Lasership – they need to retrain their front line employees and give them more tools to assist customers. 800# people can only see what customer's see so what is the point of the 800# if there is a problem they cant do nothing besides wasting the customer's time

"Lasership is a regional courier service which provides parcel shipping, supply chain solutions, and delivery management to businesses." читать еще

they need to retrain their front line employees and give them more tools to assist customers. 800# people can only see what customer's see so what is the point of the 800# if there is a problem they cant do nothing besides wasting the customer's time

В чем руководство должно стать лучше?

The Director of East Operations is Great. The chief Strategist and COO are great. Everyone else, needs to go back to high school

Что идёт не так, и как это можно улучшить?

Send in management to supervise the Richmond VA G.M.

В чем руководство должно стать лучше?

Complete chaos. No leadership. Favoritism showed. No Integrity.

Что идёт не так, и как это можно улучшить?

everything from the top down

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When I started I love to get up and go to work people was helpful because it was peaceful and now it like you are working for a sweat shop

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