Working At M*Modal - Ask a Question | Comparably
M*Modal is a cloud-based clinical documentation solution for speech recognition, medical transcription, CDI, and coding. читать еще
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Q&A With M*Modal Employees

Now a part of the Healthcare Information Systems division of 3M, M*Modal is making an impact in the healthcare community. Giving physicians more time to care for patients and making important health information available when needed is at the heart of what we do every day. We are looking for talented, highly motivated and technically excellent people to join our team.

How employees describe working at M*Modal

The doctors are wonderful to work with.

Building processes as they go.

anti-American, below living wages, no benefits, no paid time off, no vacation or sick leave

Communication and vision are lacking.

Frustrating with varying volumes of work and low pay.

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Q&A With M*Modal Employees

Вопрос для all employees из M*Modal

  • So-so. Driven to produce quickly, but with 99.65% accuracy. You work a schedule, then you're off. Hardly ever get any OT.

  • This is where MModal excels.

  • It's great. They have flex schedules and work from home.

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Вопрос для all employees из M*Modal

  • PTO about 8 hours a month. Health, life, dental, but they are not very good.

  • Your standard health insurance benefits (though they aren't stellar). Some fun monthly activities could probably be included. Senior staff get a yearly bonus.

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Вопрос для all employees из M*Modal

  • don't know anybody. all work from home.

  • Amicable, helpful, and capable.

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Вопрос для all employees из M*Modal

  • not very hard

  • Usually an HR phone screen, followed by an onsite interview involving some programming problems.

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Вопрос для all employees из M*Modal

  • Growing - pocketbooks of management. Difficulties - voice recognition sucks.

  • TOS services continue to shrink. Services that add intelligence to medical documentation are growing.

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Вопрос для all employees из M*Modal

  • Лучший ответ сотрудника

    It's a virtual workplace, so only a small fraction of folks actually work in an office. Culture could be dramatically improved if they would hire more women in leadership roles... specifically board appointments and c-suite.

  • Pay people what they are worth.

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Вопрос для all employees из M*Modal

  • it's better than not working at all.

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Вопрос для all employees из M*Modal

  • You are an employee at MModal. You are expected to be at your desk working during your assigned hours. You can get up for a quick break, but your hours not typing or listening to audio are tracked, and if it gets too high, you are cautioned about it. You can certainly work in your pajamas if you'd like. No commuting. You are paid for downtime that is their fault like system not available or their equipment fails. You punch an online timecard. Your accuracy must be 99.65% or higher. You have to be able to be efficient and accurate. You must have 165 lines minimum an hour, but at that rate you can't make much money. The longer you stay on an account, the faster you can get and the more money you can make. But if you start making critical mistakes, you could be put on performance and could be terminated. It's a fine line. Sometimes very stressful. The rest of the time it is very interesting work.

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Вопрос для Operations Department M*Modal

  • There was virtually no onboarding, so not very helpful at all.

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Вопрос для all employees из M*Modal

  • Yes and no... India employees are mostly on site. US employees are mostly virtual.

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Вопрос для all employees из M*Modal

  • Good question.... I rarely saw someone promoted but when I did it was mostly men to higher positions.

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Вопрос для all employees из M*Modal

  • Two weeks but you have to use within the year bc it doesn't carry over year to year.

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Вопрос для all employees из M*Modal

  • Depends on the interviewer. There is no standard set of questions that are used.

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Вопрос для all employees из M*Modal

  • Pretty Relaxed

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Вопрос для all employees из M*Modal

  • Лучший ответ сотрудника

    CEO isn't much of a communicator, even though he is very good at communicating.

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Вопрос для all employees из M*Modal

  • Friendly and Helpful.

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Вопрос для all employees из M*Modal

  • The team, The work

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Совокупный ответ сотрудников на Comparably

  • M*Modal employees rate their overall benefits a D and most of them think the perks are Terrible. 50% of M*Modal employees say they are satisfied with their benefits. The majority of employees also get 15-20 days of paid vacation.

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Совокупный ответ сотрудников на Comparably

  • M*Modal employees rates their pay and overall compensation a C- or 56/100. 57% of employees believe they are paid fairly and 33% of employees get raises every year.

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Совокупный ответ сотрудников на Comparably

  • 33% of the same employees also feel like M*Modal is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at M*Modal.

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Curious about what work's like at M*Modal?

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Should I work at M*Modal?

47% of M*Modal employees would encourage their friends to become coworkers, whereas 12% are neutral and 41% would not recommend working at M*Modal to their friends.

6
eNPS Score
47%Promoters
12%Passive
41%Detractors
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