6
eNPS Score
Q&A With M*Modal Employees
Now a part of the Healthcare Information Systems division of 3M, M*Modal is making an impact in the healthcare community. Giving physicians more time to care for patients and making important health information available when needed is at the heart of what we do every day. We are looking for talented, highly motivated and technically excellent people to join our team.
How employees describe working at M*Modal
The doctors are wonderful to work with.
Building processes as they go.
anti-American, below living wages, no benefits, no paid time off, no vacation or sick leave
Communication and vision are lacking.
Frustrating with varying volumes of work and low pay.
Q&A With M*Modal Employees
IDX: 0 TOT: 20
How's the work life balance at M*Modal?
So-so. Driven to produce quickly, but with 99.65% accuracy. You work a schedule, then you're off. Hardly ever get any OT.
This is where MModal excels.
It's great. They have flex schedules and work from home.
What benefits does M*Modal provide?
PTO about 8 hours a month. Health, life, dental, but they are not very good.
Your standard health insurance benefits (though they aren't stellar). Some fun monthly activities could probably be included. Senior staff get a yearly bonus.
What are your coworkers at M*Modal like?
don't know anybody. all work from home.
Amicable, helpful, and capable.
What's the interview process like at M*Modal?
not very hard
Usually an HR phone screen, followed by an onsite interview involving some programming problems.
What part of M*Modal's business is growing fastest? What part is having difficulties?
Growing - pocketbooks of management. Difficulties - voice recognition sucks.
TOS services continue to shrink. Services that add intelligence to medical documentation are growing.
If you could make changes, how would you improve the culture at M*Modal?
Top Employee Response
It's a virtual workplace, so only a small fraction of folks actually work in an office. Culture could be dramatically improved if they would hire more women in leadership roles... specifically board appointments and c-suite.
Pay people what they are worth.
Why work for M*Modal?
it's better than not working at all.
What's the work from home policy like at M*Modal?
You are an employee at MModal. You are expected to be at your desk working during your assigned hours. You can get up for a quick break, but your hours not typing or listening to audio are tracked, and if it gets too high, you are cautioned about it. You can certainly work in your pajamas if you'd like. No commuting. You are paid for downtime that is their fault like system not available or their equipment fails. You punch an online timecard. Your accuracy must be 99.65% or higher. You have to be able to be efficient and accurate. You must have 165 lines minimum an hour, but at that rate you can't make much money. The longer you stay on an account, the faster you can get and the more money you can make. But if you start making critical mistakes, you could be put on performance and could be terminated. It's a fine line. Sometimes very stressful. The rest of the time it is very interesting work.
How helpful was your Operations team when you were first hired at M*Modal?
There was virtually no onboarding, so not very helpful at all.
Does M*Modal have any remote positions?
Yes and no... India employees are mostly on site. US employees are mostly virtual.
How does M*Modal make decisions around promotions?
Good question.... I rarely saw someone promoted but when I did it was mostly men to higher positions.
How's the vacation policy at M*Modal?
Two weeks but you have to use within the year bc it doesn't carry over year to year.
What interview questions does M*Modal ask?
Depends on the interviewer. There is no standard set of questions that are used.
What's the office vibe like at M*Modal?
Pretty Relaxed
What do people at M*Modal think about the CEO? What do they do well and what can they improve?
Top Employee Response
CEO isn't much of a communicator, even though he is very good at communicating.
What is most positive about the culture and environment at M*Modal?
Friendly and Helpful.
What makes you most happy at M*Modal?
The team, The work
What do employees at M*Modal think about their benefits?
M*Modal employees rate their overall benefits a D and most of them think the perks are Good. 50% of M*Modal employees say they are satisfied with their benefits. The majority of employees also get 15-20 days of paid vacation.
What's the pay like for employees at M*Modal?
M*Modal employees rates their pay and overall compensation a C- or 56/100. 57% of employees believe they are paid fairly and 33% of employees get raises every year.
How's career growth and advancement at M*Modal?
33% of the same employees also feel like M*Modal is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at M*Modal.
Curious about what work's like at M*Modal?
Anonymously Ask M*Modal Employees Any Question
Should I work at M*Modal?
47% of M*Modal employees would encourage their friends to become coworkers, whereas 12% are neutral and 41% would not recommend working at M*Modal to their friends.
| 47% | Promoters |
|---|---|
| 12% | Passive |
| 41% | Detractors |
