MetroPCS Communications – Customer service - they need to stop outsourcing it. Every time I call them, their agents make the situation far worse than it was. now I paid for a phone I didn't get and they cut my prepaid service off early demanding a second payment for the device I never got! all I got from cs was lie after lie

MetroPCS Communications, a wireless telecommunications carrier, offers broadband mobile services in the United States. читать еще

Customer service - they need to stop outsourcing it. Every time I call them, their agents make the situation far worse than it was. now I paid for a phone I didn't get and they cut my prepaid service off early demanding a second payment for the device I never got! all I got from cs was lie after lie

Что можно улучшить в культуре компании?

It needs an overhaul from the corporate offices down!

Что вам больше всего нравится в команде руководства?

They communicate with the team well

В чем руководство должно стать лучше?

Employee handling, communication, treatment.

Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?

I don't get paid time off, it's impossible to get commission, and I work 11 hour days with no air conditioning.

Что вам больше всего нравится в команде руководства?

Owning the mile and positives attitudes

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